
Gebhardt BMW
Boulder, CO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 666 reviews
The service department always seems disorganized. Whenever I call to schedule, the phone will ring and ring and sometimes no one answers. This time I got an email directly from someone in the service Whenever I call to schedule, the phone will ring and ring and sometimes no one answers. This time I got an email directly from someone in the service dept. since my vehicle had trigger an oil change notice so that was helpful this time to have a direct contact. It took over 4hrs after drop off (with appointment) for a simple oil change. I had to call the service guy for status as hours went by and I havent received an update, only a video emailed to me. I had an issue with a setting that had been changed upon picking up my car (auto lane maneuvering was reactivated and couldn’t figure out how to turn of back off) and the service guy had no clue what to tell me other than “bring it back”. He seems to struggle to understand what the problem even was and proceeded to put me on hold for way too long to try and find the service mechanic. We eventually figured it out on our own. Your service people should all the the basic settings and mechanics of your vehicles. More
Lack of communication from the start, didn’t call me the first day and then continued to make errors. first day and then continued to make errors. More
Working with Jeff was such a pleasure. He was upfront and honest with us about the whole process. He was friendly and professional. I would highly recommend using him. He was upfront and honest with us about the whole process. He was friendly and professional. I would highly recommend using him. More
Service advisor Albert and shop manager were outstanding. I had blown a tire on a Friday afternoon and got it towed to the shop after 4PM. Albert said in the early afternoon as I was working to get a tow he I had blown a tire on a Friday afternoon and got it towed to the shop after 4PM. Albert said in the early afternoon as I was working to get a tow he would make sure I could drive it home tonight. He did and het his very strong commitment which I very much appreciated. More
Experience was very helpful and the service advisor was outstanding. However, the Tech cold not duplicate the problem which still exists. outstanding. However, the Tech cold not duplicate the problem which still exists. More
Albert made sure to take care of us quickly and kept us informed on the status of our car, even though the team was backed up with a lot of cars. Will continue to use Gebhardt Service team. informed on the status of our car, even though the team was backed up with a lot of cars. Will continue to use Gebhardt Service team. More
I’m new to the BMW world. Michael was extremely helpful and made me very comfortable. My 330ci was in for a airbag recall. The video of the car undercarriage was a great touch Michael was extremely helpful and made me very comfortable. My 330ci was in for a airbag recall. The video of the car undercarriage was a great touch. I picked it up the next morning I was offered a custom BMW bottle of water and my car had been washed, another classy move. Thank you More