Gebhardt BMW
Boulder, CO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 603 reviews
I had a blown tire, which turned out to be caused by a bent rim. Gebhardt worked with me to accommodate getting my car towed in (which ended up being a day late), found the issue, got a replacement rim in bent rim. Gebhardt worked with me to accommodate getting my car towed in (which ended up being a day late), found the issue, got a replacement rim in the next day, and did a great job getting everything fixed up. Pick up was quick and easy! Car is super smooth riding now! More
Jon was great and very helpful getting everything taken care of quickly and efficiently. The dealership is professional and everyone was such a pleasure to work with! care of quickly and efficiently. The dealership is professional and everyone was such a pleasure to work with! More
We purchased a preowned 2018 BMW X3 for my husband. He had been looking around at BMW's and Audi's for a while, both online and at dealer lots. He kept going back to Gebhardt because of the selection He had been looking around at BMW's and Audi's for a while, both online and at dealer lots. He kept going back to Gebhardt because of the selection, pricing, and the salesperson he encountered, Jeff Sayers. We valued Jeff's honesty, sincerity to serve, and willingness to meet our needs. He was also a very pleasant person to work with! Moreover, everyone we interacted with at the Gebhardt dealership during the purchase was pleasant, professional, and willing to make the customer experience the best it could be. We've purchased two other vehicles from Gebhardt in the past, and we keep coming back! More
We purchased a used car at Gebhardt BMW and had a great experience. Jon Eric was really helpful throughout the process. We even had an issue with the car, but the team at the dealership took care of us. I experience. Jon Eric was really helpful throughout the process. We even had an issue with the car, but the team at the dealership took care of us. I would highly recommend them. More
My car was leaking oil and gebhardt bmw did a major repair 4 month ago. I was told that they recommend the repair, because otherwise the car is in good shape. Now the car is leaking oil again and needs repair 4 month ago. I was told that they recommend the repair, because otherwise the car is in good shape. Now the car is leaking oil again and needs a few major repairs. Complete waste of money More
We had a good experience buying our latest vehicle from gebhardt bmw. Jon Eric was a pleasure to work with thru the whole process. We love the Jeep gebhardt bmw. Jon Eric was a pleasure to work with thru the whole process. We love the Jeep More
I have never written a review for a business before, but I didn’t feel like I could sit on this and not share. In January 2022 I had to purchase a new car. Knowing the reputation of the Gebhardt dealershi I didn’t feel like I could sit on this and not share. In January 2022 I had to purchase a new car. Knowing the reputation of the Gebhardt dealerships up in Northern Colorado is top notch, I decided to drive an hour south to another of the family's dealerships as it had a car I wanted to look at. Due to my husband’s hectic work schedule I had to go by myself. Everything about the sale was great. The Sales guy was kind, the finance guy was great. The owner was nice. The prices are out of control, but I didn’t have a choice. I was issued the carfax report that noted front driver side damage but the dealership assured me it was cosmetic. I really wish that I didn’t live an hour from the dealership and could have had my mechanic look it over before the sale. I guess I just assumed that coming from a quality dealership with a good reputation, it would be in good working order. As I was driving my new car home, about half way, I realized the dealership never took my down payment. When I got back to town and was going through the parking lot of my daughter's school I noticed the front bumper kind of sounded like it was loose. Then I remembered the carfax. Just cosmetic. I pulled in and immediately called the sales guy up and told him about the down payment. He took my credit card card number and assured me that he was running it right then. A week went by and we watched for it on the credit card. It was never charged. On January 19 the owner called and left a message just following up. I missed this call as I was working and called back the next day because I wanted to tell him about the payment and the noise I was hearing that didn’t seem right. I left a message with the lady that answered and received no call back. My husband also didn’t like the sound so we got it into our mechanic. They found that 1) It had been over 6 months since an oil change (before we bought it) 2) The struts were shattered and had leaked all fluid. That was the noise we were hearing, not the bumper 3) The steering wheel telescope was broken and wouldn’t adjust (safety issue) 4) Air Bag light for passenger side goes on and off daily. And in the time we were waiting for our mechanic appointment the battery wouldn’t charge adequately and the car would die. So, 5) New Alternator. They obviously knew something wasn’t right but didn’t diagnose it correctly because they replaced the battery at the dealership. That bill, $2841.12. Not even a month later the battery was doing the same. Another new alternator. Then May comes around. Upon turning the Air conditioning on for the first time I discover it’s blowing hot air (obviously the mechanic at the dealership didn’t catch this either. Can someone explain to me why my used car purchased through them did not have a certified pre-owned inspection completed before it was put on the lot and listed for sale? I thought this was a requirement.) And the alternator begins acting up again. They discover it is a faulty positive battery cable. Problem solved. This bill is $716.96. At this point it would have been cheaper to replace the transmission in my old car. Our total for repairs was now at $3557. Fast forward to July 2022. I received a call from the finance department at Gebhardt stating that they don’t have a receipt for my down payment. They needed proof or the payment. To be honest, we began to conclude that they knew the car needed repairs and didn’t take the down payment in turn to cover those impending repairs. We found it odd that even after calling and reading the cc number over the phone, and not getting a return call from the dealership a week later, that maybe that was how they felt it was even. It kind of became a joke. We figured it was a wash. I forwarded copies of the bills we paid to the finance department hoping they would help cover the costs and make this right. They chose not to help with any costs stating that we should have notified them of the issues. That is kind of hard to do when you can’t even get a call back or a down payment taken. What if I didn’t have the money now to make the down payment because I had to spend it on repairs? I did pay the down payment as we owed that to them. As a woman making a large purchase like this alone, I feel like what you hear about car dealerships is true. You must always take a man with you if you don’t want to be taken advantage of. I’m very independent so this is a hard lesson for me. I also learned that buying a used car from a well known dealership doesn't mean they do a thorough inspection and fix things before they put it on the lot for sale. Why would you not at least do an oil change? I made the unfortunate mistake of buying a used car “as is” from this dealership and didn’t have it checked by an actual mechanic before the sale. I will not make this mistake again and hope by putting this out there, other potential buyers will know what to look for before they finalize their purchase. More
Jonn Eric offered the best car buying experience of my life! He went out of way at every opportunity. Currently, used cars are scarce and often overpriced. Gebhardt is the one-in-a-million dealership: tru life! He went out of way at every opportunity. Currently, used cars are scarce and often overpriced. Gebhardt is the one-in-a-million dealership: trustworthy, hard-working, and ethical. They do thorough pricing research to set great deals within a 500/mile radius. Most dealers do not extend that range as it lowers prices. The company doesn’t take advantage of the current chip / auto storage. Their ethical business practices are reliable. They are cultivating clients, which is unheard of in the current used car climate of Northern Colorado. Jonn Eric took the time to understand my needs and we developed a rapport, which made me trust the man. In other dealerships, I was pitted against the used car salesman where it was clear only one person wins. Jonn Eric listened to me so thoughtfully, he made a personal connection between the Gebhardt family and mine. I met two charming, professional and welcoming members of this well-rooted, dynamic company. Jonn Eric made this connection for me. The time he spent with me allowed me to feel secure in my purchase. Many car sales people pit buyers against each other. Jonn Eric was honest at every step: no manufactured bidding wars at Gebhardt. More
Jonn Eric offered the best car buying experience of my life! He went out of way at every opportunity. Currently, used cars are scarce and often overpriced. Gebhardt is the one-in-a-million dealership: tru life! He went out of way at every opportunity. Currently, used cars are scarce and often overpriced. Gebhardt is the one-in-a-million dealership: trustworthy, hard-working, and ethical. They do thorough pricing research to set great deals within a 500/mile radius. Most dealers do not extend that range as it lowers prices. The company doesn’t take advantage of the current chip / auto storage. Their ethical business practices are reliable. They are cultivating clients, which is unheard of in the current used car climate of Northern Colorado. Jonn Eric took the time to understand my needs and we developed a rapport, which made me trust the man. In other dealerships, I was pitted against the used car salesman where it was clear only one person wins. Jonn Eric listened to me so thoughtfully, he made a personal connection between the Gebhardt family and mine. I met two charming, professional and welcoming members of this well-rooted, dynamic company. Jonn Eric made this connection for me. The time he spent with me allowed me to feel secure in my purchase. Many car sales people pit buyers against each other. Jonn Eric was honest at every step: no manufactured bidding wars at Gebhardt. I’ve been researching the specific car I purchased. Thus, my questions were detailed. Jonn Eric answered all he could. If a query was too specific, he’d smile and say, “Time for the owner’s manual.” Unlike every other dealership I visited, Jonn Eric didn’t leave me for “visits to his manager.” He never said, “My manager said …” or “I’ll have to run this past my manager.” The honesty, integrity, friendliness, professionalism and overall kindness reminds me of my grandfather’s Midwest Chevrolet dealership. He built loyalty one person at a time, ethically, honestly and prioritizing loyalty. You might think this is utopian; however; his ethics worked to make his dealership A top producer. He won every sales trip GM offered its top producers. Back to the commonalities between my family’s business ethics and Gebhardt’s. Jonn Eric is an integral team member of the Gebhardt family - not by blood but by his no-pressure approach, which allows clients needed time to learn about the car they might buy. Gebhardt BMW / Used Cars is a vital member of the Boulder community. I’m grateful deals at other dealerships from Broomfield to Longmont fell through so I could find my dream car, from Jonn Eric, an honorable salesman whose earned my loyalty to Gebhardt BMW/ Used Cars. More