Gebhardt BMW
Boulder, CO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Albert made sure to take care of us quickly and kept us informed on the status of our car, even though the team was backed up with a lot of cars. Will continue to use Gebhardt Service team. informed on the status of our car, even though the team was backed up with a lot of cars. Will continue to use Gebhardt Service team. More
I’m new to the BMW world. Michael was extremely helpful and made me very comfortable. My 330ci was in for a airbag recall. The video of the car undercarriage was a great touch Michael was extremely helpful and made me very comfortable. My 330ci was in for a airbag recall. The video of the car undercarriage was a great touch. I picked it up the next morning I was offered a custom BMW bottle of water and my car had been washed, another classy move. Thank you More
Service advisor Albert and shop manager were outstanding. I had blown a tire on a Friday afternoon and got it towed to the shop after 4PM. Albert said in the early afternoon as I was working to get a tow he I had blown a tire on a Friday afternoon and got it towed to the shop after 4PM. Albert said in the early afternoon as I was working to get a tow he would make sure I could drive it home tonight. He did and het his very strong commitment which I very much appreciated. More
Working with Jeff was such a pleasure. He was upfront and honest with us about the whole process. He was friendly and professional. I would highly recommend using him. He was upfront and honest with us about the whole process. He was friendly and professional. I would highly recommend using him. More
Jeff is an awesome salesman, he has the best customer service I’ve experienced in a long time. He has great people skills and also has thorough technical knowledge. He carried through all his promises, service I’ve experienced in a long time. He has great people skills and also has thorough technical knowledge. He carried through all his promises, I bought site unseen so he helped me with videos and service records and coordinated with finance. It was one of the best car buying experience I ever had and I owned over 100 cars in my life More
The rating is because of poor communication about when work would be completed. Even with an appointment my car took more than 5 business days to have service done. Although a part had to be ordered the c work would be completed. Even with an appointment my car took more than 5 business days to have service done. Although a part had to be ordered the car was not serviced until 3 days after the part arrived. In the past, I have worked with Nela and my experiences with her were always excellent. That is not the case with Albert Cruz. More
Under average customer service on how friendly of overall experience and based on how I was treated from beginning to end. experience and based on how I was treated from beginning to end. More
I love this place and always have. But the real gem is Tomaso Lamana... That man is as good as it gets in this business. But the real gem is Tomaso Lamana... That man is as good as it gets in this business. More