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Geaux Chevrolet, LLC - Service Center

Laplace, LA

4.7
194 Reviews

194 Reviews of Geaux Chevrolet, LLC - Service Center

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June 13, 2024

Danielle is very courteous, friendly, respectful, and knowledgeable. I called that morning for an oil change & tire rotation and she gave me 3 different times to choose from for the same day. Go Daniell More

by JANETLAROUSSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIELLE COBURN
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Always a fantastic experience, very professional and courteous. I will definitely recommend this dealership to others. More

by PIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIELLE COBURN
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

I love the great service and friendly service I get every time i walk into Geaux Chevrolet service department! Danielle is by far the most friendly and professional person I have had the privilege to do busi More

by POPSIE59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIELLE COBURN
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Job well done. I was really satisfied with the work that was done on my 2021 chevy silverado. More

by ALVINNARCISSEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIELLE COBURN
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALANA BERTHELOT
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EARLINE NABOR
May 31, 2024

1st time at Geaux Chevrolet. We needed a car inspection to renew our LDS warranty. Everyone we met was friendly, helpful and professional! More

by 225bondurants
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat (in service) and Shane Smith (in finance)
May 30, 2024

I was pleased that Patrick found the chirping noise and explained to me the procedure he used to find it, and what he did to eliminate the chirping noise coming from the lift gate trim panel. This SUV was More

by RUDY20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIELLE COBURN
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Danielle was very respectful and helpful on the phone. She efficient when we dropped off and picked up our vehicle. More

by peggybordelon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIELLE COBURN
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

💯 vip Service the best got me in and done everything that they was gonna do💪‼️‼️ More

by ELITELOTS2DO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIELLE COBURN
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALANA BERTHELOT
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EARLINE NABOR
May 27, 2024

As always, the staff was very friendly, helpful, and professional. I was pleased with the overall experience. More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIELLE COBURN
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Very displeased with the service! ! I call...left a message! No return call! No phone call stating problem w/vehicle! Car shield notified me about the problem! Took several hrs More

by Pamelapierce65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DANIELLE COBURN
1.0
This rating includes all reviews, with more weight given to recent reviews.
ALANA BERTHELOT
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Geaux Chevrolet, LLC responded

I understand your frustration, however when you dropped off your vehicle at 11:00 am the service consultant explained to you that your vehicle may not get looked at until the following morning. As soon as our technician had a diagnosis the service consultant called your extended warranty company, Car Shield, who denied the repairs to your vehicle. After denial by Car Shield the service consultant called you and went over the diagnosis and you approved the repairs. I have spoken to the cashier about not having your car pulled up when you picked up. That is not normally how we handle customer pickups. In the future if there is no one available to pull the car around the cashier will walk the customers to their cars.

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