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Geaux Chevrolet, LLC - Service Center

Laplace, LA

4.7
213 Reviews

213 Reviews of Geaux Chevrolet, LLC - Service Center

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March 29, 2024

Geaux Chevrolet is great in how they keep you and your vehicle as priority from beginning to end. More

by BRIAN.HARRY1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIELLE COBURN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EARLINE NABOR
March 27, 2024

Terrible service department. Filled my Corvette with the wrong type of motor oil once. Overfill it another time. Placed the wrong tires on it another time. More

by RBROWN21X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Richard
1.0
This rating includes all reviews, with more weight given to recent reviews.
DANIELLE COBURN
1.0
This rating includes all reviews, with more weight given to recent reviews.
ALANA BERTHELOT
1.0
This rating includes all reviews, with more weight given to recent reviews.
BEN WIGHTKIN
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Onebene
Mar 27, 2024 -

Geaux Chevrolet, LLC responded

I understand the advisor did not pass along your request to the lube tech that you wanted Mobil 1 oil rather than the AC Delco synthetic which was used in your vehicle on all the other service visits, which as per GM is an acceptable more affordable replacement oil for your vehicle. We drained and refilled the oil with Mobil 1 as per your request once the cashier learned of your request. I apologize for that. As far as the other concern with tires I see where you had tires installed with the former dealership Rainbow in 2019 I hope they made that right for you. We strive to do our best for our customers and hopefully in the future you will give us another chance. I will be more than happy to give you your next oil change on us with whatever oil you request.

March 24, 2024

Danielle was very helpful and went out of her way to get things done quickly. I really appreciated all her help. More

by DIANNTASSIN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIELLE COBURN
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2024

The Geaux Chevrolet service team is consistently courteous, timely, and professional in their scheduling and maintenance of my vehicle. In me, they have a customer for the long haul. More

by ctrmcsft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Blackwell, and the chashier
March 17, 2024

SERVICE WAS GOOD. ....NO LONG WAITING TIME...PRICEY FOR OIL CHANGE AND TIRE ROTATION..BUT WELL WORTH IT..LOCATION CONVENIENT More

by ROSEJ164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LOGAN MCNABB
March 17, 2024

Excellent and timely service. We were able to get in right away. Danielle was awesome as usual. More

by BRAINBLADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIELLE COBURN
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Danielle was busy when I checked in, the young guy who checked me in was not friendly at all kind of rude. Did not introduce himself to me. I guess he was in training but to be honest he needs to do bet More

by CPCLARKE103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIELLE COBURN
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

They did a good job and it was a good experience for work on car More

by wbrooks18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALANA BERTHELOT
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

Great sales and service team! Will definitely be coming back to buy our next vehicle from Geaux Chevrolet More

by JLANGLOIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
DANIELLE COBURN
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALANA BERTHELOT
5.0
This rating includes all reviews, with more weight given to recent reviews.
BEN WIGHTKIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Onebene, EARLINE NABOR
March 13, 2024

Service is great. A little pricey for an oil change andxtire rotation. I brought my brother there wice in 4 years and they could never get the truck he wanted. But the More

by stpierre7252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIELLE COBURN
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALANA BERTHELOT
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EARLINE NABOR
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