Gay Family Kia - Service Center

Great customer service and good feedback on the condition of my vehicle. I am looking forward to the new service center opening soon! of my vehicle. I am looking forward to the new service center opening soon! More

First time in and the service was great. Greeted right away and waiting room was comfortable. Greeted right away and waiting room was comfortable. More

Gay family Kia has been a very pleasant dealership. From purchasing my vehicle to having my vehicle serviced. Zavannah was very pleasant to deal with at the service center. From purchasing my vehicle to having my vehicle serviced. Zavannah was very pleasant to deal with at the service center. More

The service advisor Tanner was helpful and knowledgeable. He was very professional and helped found out was was wrong with my car when another dealership said I needed a new engine. All I needed was a tune u He was very professional and helped found out was was wrong with my car when another dealership said I needed a new engine. All I needed was a tune up. My car is running great now thanks to the great team at Gay Family Kia. More

I simply want to say "thank you" to the Service Manager (Roy) and to the Technician assigned to my repairs (Tanner). My issue (repair) was complex in that I had purchased an extended warranty from a 3rd p (Roy) and to the Technician assigned to my repairs (Tanner). My issue (repair) was complex in that I had purchased an extended warranty from a 3rd party to be able to minimize my out-of-pocket costs for a 6-year old Sorento with high miles. Unfortunately, I would discover that ENDURANCE is not a reputable company and they kept "jerking" us (both myself and Gay Kia techs) around. However, even though it was clear to the Gay Family team that this was probably not going to result in the warranty company paying the costs, they (Roy & Tanner) minimized my stress levels with their patience and their advocacy on my behalf. I call that "going above and beyond". More

Even though they were extremely busy they did great work and took excellent care of my wife’s car. and took excellent care of my wife’s car. More

I love the Gay Family Kia Service Center. It is why I have purchased my 3rd Kia vehicle. Tanner has been great to work with and Roy Maloney has the best customer service etiquette. Great deci It is why I have purchased my 3rd Kia vehicle. Tanner has been great to work with and Roy Maloney has the best customer service etiquette. Great decision to bring him back and make him manager. More

Always friendly and fast. I was able to talk in and get my 30K service done within 2 hours. I was able to talk in and get my 30K service done within 2 hours. More

I've good and quality service each time we have taken our Sorrento in for service and will continue to use the dealership service dept. in the future. Sorrento in for service and will continue to use the dealership service dept. in the future. More

Everyone is very friendly and helpful when I come in for service on my car. My questions and concerns are always addressed promptly and professionally! service on my car. My questions and concerns are always addressed promptly and professionally! More