Gay Family Kia - Service Center

Very smooth and easy car buying experience. All needs were met. When a issue arose we had a very good experience with the service department. The service department was professional and efficie All needs were met. When a issue arose we had a very good experience with the service department. The service department was professional and efficient More

Kevin and Roy were very thorough and informative. Glad yall are open later on Saturdays to accommodate the rest of the world. Glad yall are open later on Saturdays to accommodate the rest of the world. More

I had a package deal with Kia. You know the one that I was required to buy in order to buy a car from gay family auto? I was never notified that it ended and so when I went in for You know the one that I was required to buy in order to buy a car from gay family auto? I was never notified that it ended and so when I went in for my oil change and tire rotation thinking that my warranty would cover it I wasn’t told until after the fact, and when I got to the dealership that I owed $106. Anywhere else a tire rotation is free, but of course you guys have to charge for it. I don’t understand how you couldn’t have called me and told me that my warranty had expired before continuing with the services that I originally thought would have been free. I will never be returning and thank God that package is expired because I will never buy a car from gay family auto ever again More

I really liked the no pressure to buying a new car. The salesperson was very knowledgeable. He asked what I had in mind and went from there. After I decided on the one the finance person was able to co The salesperson was very knowledgeable. He asked what I had in mind and went from there. After I decided on the one the finance person was able to complete the paperwork quickly. Quickly being awhile as there were lots of of decisions to make before that part was completed. Since then I had a very pleasant experience with the service department More

I have dealt with a bunch of liers. I was told my truck was ready. But let us keep it over weekend to make sure. I haven’t heard from nobody. This truck has issues from the time I bough I was told my truck was ready. But let us keep it over weekend to make sure. I haven’t heard from nobody. This truck has issues from the time I bought it the first week problems. The has been in and out of shop. Y’all have it more than it’s been at my house. Right now it’s been in your shop for over a month and half. I’ve made two truck notes since it’s been in the shop. I can’t believe it’s taking that long for an oxygen sensor. The last manger I talked to on wensday said truck was ready then tells me they just got parts in and it will be ready Friday and then he tells me you can pickup Monday give us the weekend to make sure it’s fixed. A whole week has gone by and not a word from nobody. So yeah a bunch of liers. More

I keep getting this survey for some reason. I filled it out last week. I gave an excellent rating. Pat Smith was great as our sales person. I filled it out last week. I gave an excellent rating. Pat Smith was great as our sales person. More

I cannot say enough about the service manager, Brad Corona. He has always been so helpful with my Stinger issues. The main thing I will miss when I purchase a new car will be not having Brad as my s Corona. He has always been so helpful with my Stinger issues. The main thing I will miss when I purchase a new car will be not having Brad as my service guy "go to". More

i had a great experience getting my oil changed and tires rotated, very friendly staff rotated, very friendly staff More

Regardless, how busy they were they actually got things done really fast and also they were very good at updating the status and the representative was really good about explaining everything and they’re r done really fast and also they were very good at updating the status and the representative was really good about explaining everything and they’re really took care of me. Well I recommend Kia and I definitely recommend the customer service. More

John was very informative and very polite. The timing of service was normal. Thank you! The timing of service was normal. Thank you! More