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Gay Family Kia - Service Center

Dickinson, TX

4.7
1,155 Reviews

1,155 Reviews of Gay Family Kia - Service Center

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June 28, 2025

As usual, it was a pleasant experience. While this visit was for a recall fix, we found some sensor issues that were also corrected. John kept me informed and offered several options alon More

by j_w_garner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Great communication, very attentive, very informative. Quick response!! Kevin called to make sure I knew what was happening with my car and that I understood More

by ASHLEY.BOYER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
June 26, 2025

I have always been served well by the folks at Gay Kia…recently I had a serious issue with my car requiring me to make some tough decisions…John, in the service department was simply awesome in giving More

by allynccunha
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Gay Family Kia is great. I have been going to John for several years now. He kept me informed of my car's status and are very thorough. I had no long hold times even though I More

by MARYVWALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

ROY WAS VERY HELPFUL AND KEPT ME UPDATED ON THE STATUS AND COMPLETION OF MY VEHICLE! More

by JREZ797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

They always go above and beyond to take care of people. Friendly staff and attentive mechanics. More

by 2021Telly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Everything went fine. We were updated promptly when our vehicle was assessed and when it was ready for pickup. More

by MGLEESON313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gaunt
June 23, 2025

As always, excellent timely service. Enjoy corresponding with John in the maintenance department. We discuss vehicle maintenance and possible concerns. More

by j_w_garner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

they did a great job and finish ahead of schedule. washing the car was a nice touch/ More

by BARRY.WOLFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
June 23, 2025

Very smooth and easy car buying experience. All needs were met. When a issue arose we had a very good experience with the service department. The service department was professional and efficie More

by tyler.morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Demott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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