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Gay Family Kia
Dickinson, TX
2,945 Reviews
Gay Family Kia is your Dickinson car dealer, whether on your way down to Galveston from Houston or living in Clear Lake or League City, we are the Kia dealership to trust in Houston! If you're searching for a new Houston Kia or Dickinson used cars, Gay Family Kia has Kia leasing options to help make your purchase affordable. Get a quick quote on a Clear Lake Kia car, truck or SUV that interests you. Visit Gay Family Kia and test drive the Kia Soul, the Kia Sorento or Kia Optima. Our friendly, professional staff is ready to provide you with all the help you need. We are the #1 selling Kia dealer in Dickinson, now serving all of the Houston area including Texas City, League City and Galveston County. See how the Kia Sorento near Houston compares to the competition.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,945 reviews
April 01, 2016
Excellent I was not sure if I wanted a used car or a new car gay family Kia were very nice and professional and helped me find what I wanted. I was not sure if I wanted a used car or a new car gay family Kia were very nice and professional and helped me find what I wanted. More
by Kpena24
Employees Worked With
Amber Grantham
March 25, 2016
BAIT AND SWITCH - Don't honor advertised Website price I am very disgusted with my recent experience with Gay Family Kia. They have a 2015 Kia Optima Hybrid listed for sale at $22,580. I asked my salesma I am very disgusted with my recent experience with Gay Family Kia. They have a 2015 Kia Optima Hybrid listed for sale at $22,580. I asked my salesman, if the hybrid listed for $22,580, was still available. My salesman repeated the $22,580 figure and asked if I wanted to test drive the car. After the test drive, I offered $22,580 plus tax, title, and license and your dealership responded with an offer of $26,580 because of an additional ~$4,000 in Gay Family Kia added "packages". I find it ridiculous that part of this "package" that Gay Family Kia is touting are wheel locks that are listed by Kia for $55.00 MSRP. I wasted my time at this dealership with the bait and switch tactics and at this point, I will never buy a car from Gay Family Kia. Advertise the car for the price on your website that includes these added on "accessories" and stop wasting people's (like me) time! This experience destroyed my family's previous favorable interactions of this dealership. I had previously assisted a good friend of mine with purchasing a Kia Optima from Gay Family Kia. I will now never recommend this dealership to my friends or family. More
by Potential Buyer
Employees Worked With
Trevor Tran
March 25, 2016
Internet Sales Customer Review Best car buying experience I ever had. My son who live in St Louis Mo was helping me to find a car. He went online and put in my zip code. That was th Best car buying experience I ever had. My son who live in St Louis Mo was helping me to find a car. He went online and put in my zip code. That was the beginning of the end of my search for a vehicle. We both were able to find what I was looking for at Gay's Family Kia website. I immediately received a response from my internet inquiry. My salesman, Scott was helpful, friendly, personable and attentive. I felt like I was part of the family. Thanks to you Gay family Kia for service above and beyond my expectations Nice to know there are family owned businesses that treat their customers like family. Much Gratitude, Nadine • • • More
by ICSTARS
Employees Worked With
Scott Lardie
March 24, 2016
Service on my Kia Optima Took my Kia Optima 2 weeks ago very satisfied with their service so far the best Kia dealership I have gone to took care of my need . Took my Kia Optima 2 weeks ago very satisfied with their service so far the best Kia dealership I have gone to took care of my need . More
by Julissa Salgado
Employees Worked With
Anthony
March 21, 2016
I bought a used car from Kevin lantern man had no problems Gay Family Auto is the nicest dealership we have used for many years. Everyone is very friendly. Our salesman Kevin ladderman went out of his way and Gay Family Auto is the nicest dealership we have used for many years. Everyone is very friendly. Our salesman Kevin ladderman went out of his way and spent a lot of time with us till the end of our transaction. Also he followed up and I appreciate that. More
by Debra
Employees Worked With
Kevin lanterman
March 18, 2016
Amazing job Jose Excellent salesmanship Jose was great so was the Manager and the Finance guy who all worked together and easily got me signed up and down the road. T Excellent salesmanship Jose was great so was the Manager and the Finance guy who all worked together and easily got me signed up and down the road. Thank You All, Eric More
by Cire1980
Employees Worked With
Jose
March 17, 2016
Oil change Took my car in for an oil change and tire rotation. Hey were very fast and efficient. Thank you KIA. It was a wonderful experience Took my car in for an oil change and tire rotation. Hey were very fast and efficient. Thank you KIA. It was a wonderful experience More
by leskojo
Employees Worked With
JD
March 17, 2016
Excellent Sales Rep Christian. Got to the dealership late, just before they closed and I was able to find a car of my choice, everyone waited for us and we were out of there by 9:30 Got to the dealership late, just before they closed and I was able to find a car of my choice, everyone waited for us and we were out of there by 9:30. More
by gbfaces
Employees Worked With
Christian Pruitt
March 16, 2016
Love my new Kia from Gay Family Kia! Really enjoyed my vehicle buying experience there, the sales staff was very friendly and informative on all their products and services. They answered Really enjoyed my vehicle buying experience there, the sales staff was very friendly and informative on all their products and services. They answered any and all questions that we had and our salesperson Christian was so helpful and made our decision on a new 2016 Kia Sorento so easy . Thank You Gay Family Kia More
by Jtsims98
Employees Worked With
Christian Pruitt
March 15, 2016
Was absoluetly terrible-STILL IS! I purchased my car in December, I read all the great reviews so I thought I would give it a try. It was my first time buying a brand new car. The woma I purchased my car in December, I read all the great reviews so I thought I would give it a try. It was my first time buying a brand new car. The woman I dealt with didn't know anything about cars and finally when I got them talked down to the price I could do (since I had 5,000 equity) some how I still came out upside down 9,000. I am not happy with them at all. I tried calling and emailing to cancel my warranties, NO RESPONSE. I called to see if I could set up a service appointment for my car, NO RESPONSE. I found this place incredibly terrible. If your a first time buyer, I would suggest NOT GOING THERE. After getting approved signing all the paper work they came back a few days later saying I needed a cosigner or I would need to return the car. AFTER HAVING A SIGNED CONTRACT. Also, they give you $100 gift cards to give them 5 star reviews. I don't need the money that bad to lie over the internet about how they ruined my car buying experience. More
by Tate0728
Employees Worked With
Terry
