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Gay Family Kia
Dickinson, TX
2,413 Reviews
Gay Family Kia is your Dickinson car dealer, whether on your way down to Galveston from Houston or living in Clear Lake or League City, we are the Kia dealership to trust in Houston! If you're searching for a new Houston Kia or Dickinson used cars, Gay Family Kia has Kia leasing options to help make your purchase affordable. Get a quick quote on a Clear Lake Kia car, truck or SUV that interests you. Visit Gay Family Kia and test drive the Kia Soul, the Kia Sorento or Kia Optima. Our friendly, professional staff is ready to provide you with all the help you need. We are the #1 selling Kia dealer in Dickinson, now serving all of the Houston area including Texas City, League City and Galveston County. See how the Kia Sorento near Houston compares to the competition.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,414 reviews
July 23, 2013
This was the BEST car buying experience ever! Steve was so nice, very helpful. Worked to get the best possible deal for us. We loved how he took care of us, very efficient made it a fun, and a very smooth so nice, very helpful. Worked to get the best possible deal for us. We loved how he took care of us, very efficient made it a fun, and a very smooth transaction. Would recommend this dealership to eveyonel More
by major123
Employees Worked With
Steve Irwin
May 20, 2013
This is our second purchase from Family Kia and both experiences have been very postive- John (our salesman) took good care of us and was very upfront about everything. They also have a great service de experiences have been very postive- John (our salesman) took good care of us and was very upfront about everything. They also have a great service department and I would highly recommend them if you are looking for a new vehicle! More
by sgarris1
Employees Worked With
John G
March 28, 2011
When I visited this dealership, I received a written quote of the price + TTL of the SUV I had decided upon. On the subsequent visit to purchase, after waiting an hour to have the deal finalized with th quote of the price + TTL of the SUV I had decided upon. On the subsequent visit to purchase, after waiting an hour to have the deal finalized with the finance manager, he wrote a different amount on the same piece of paper and stated that that amount was the drive out amount. It was more than the written quote + TTL that I had in hand. I questioned the additional price being added after I had received the first quote earlier in the week.(I had made it clear in my initial visit that I wanted no extras, like VIN etching, free lifetime oil changes, undercoating, advertising costs,etc. added after the final quote. The only additions were to be TTL costs.) I decided I was not going to spend any more time at the dealership to haggle over what I thought had been a firm quote. I left and went immediately to a different dealership, an hour further from my home, and got the same vehicle with additional options, for less than Family Kia's original quote. The salesman at Family Kia I had dealt with originally was great, but other personnel were not so great, i.e. the finance manager. Also, the sales manager was the person who had given me the written quote, in the presence of my salesman, so it was not a quote that needed to be approved by someone in authority. I would think the manager is the authority. I don't know whether this is their normal way to do business, but I will not recommend them in the future to my friends or associates due to the type of tactics they used. I had spent the prior two weeks online researching the fair price I should pay for the vehicle, including purchasing a Consumer Reports printout with invoice amount, costs of options/ packages , etc. I had also received pricing on the Edmund's website as well as CarPrices.com. I felt that Family's quote , though not the lowest I had received , was a fair price and I preferred to use them, is spite of having two lower quotes, due to their close proximity to my home. However, in retrospect, I am sorry I ever considered this dealership. FYI, I am a 60+ year old female and perhaps this affected their selling tactics toward me, or perhaps it didn't. More
by cab3014
Employees Worked With
Chuck (salesman)
December 13, 2010
I was looking for a new kia forte and I contacted this dealership through the iternet. Their prices are very competitives and their sales associates very very friendly and very professional. I highgly rec dealership through the iternet. Their prices are very competitives and their sales associates very very friendly and very professional. I highgly recommend this location. I am a happy customer. Thank you Kia Team. SM More
by sesanch2004
Employees Worked With
Jim Holsen,Chuck, and Anthony(Sales Manager)
