Gault Toyota - Service Center

I came in to get my car detailed and was so happy with the job Joel K did. I will definitely come back and tell my family and friends! the job Joel K did. I will definitely come back and tell my family and friends! More

Deb Federovich top notch salesperson. Handled my purchases and leases seamlessly. The service dept also does a great job scheduling appointments and taking care of whatever needs to be do Handled my purchases and leases seamlessly. The service dept also does a great job scheduling appointments and taking care of whatever needs to be done. I’ve recommended this dealership many times based on my experience with them over the years. More

Charged for something not needed Brought in for NYS inspection and was told I had a twisted brake line and it would not pass inspection. I asked for pictures and they sent them so I f Brought in for NYS inspection and was told I had a twisted brake line and it would not pass inspection. I asked for pictures and they sent them so I forwarded them to NY DMV and called them. They told me they felt it was not something that should fail inspection but I had it done anyway. The cost was $50 and it wasn't worth having to take to another shop. After getting it home there was a terrible sound coming from back wheel. Called up and talked to Holly in service and she was very rude to me. I called back and asked to speak to the General Manager and am now awaiting his call back. Complete lack of professionalism from everyone so far. More

The biggest liers on earth, starting with the managers Had the truck in for service, got it back with damage to main components. Their favorite lie is" they didn't touch that part". They do the lowest qua Had the truck in for service, got it back with damage to main components. Their favorite lie is" they didn't touch that part". They do the lowest quality repair work I have seen. I had to visit them three times for a leaky tire, on a vehicle that I bought from them. They were even selling it with the tire sitting flat. It looks to me they are taking advantage of old people, and they treated me like like I could be fulled on any matter regarding the work that they did on the vehicle. More

Parts needed, had to be ordered Gault wont call to notify status of job . you have to call and wait until some body figures out what going on.you're ignored while waiting for some one to speak to about the j status of job . you have to call and wait until some body figures out what going on.you're ignored while waiting for some one to speak to about the job at the service department my average wait was 15 t0 20 minutes.The service person said he would order parts but two days later i havent heard anything! A 2011 car shouldnt take a week to repair.I love your sales people but your service really stinks Ill buy from some one else in the future More

We asked Gault to perform an independent inspection of a car we were buying from someone else (small dealer). Gault refused, saying they wouldn't "help another dealership." Took it to Jack Sherman - no car we were buying from someone else (small dealer). Gault refused, saying they wouldn't "help another dealership." Took it to Jack Sherman - no problem. Sherman's people were friendly, helpful and went out of their way to make sure we had what we needed to put the car on the road safely. We ended up having several hundred dollars worth of repairs done there, too. Bite on that, Gault. More