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Gaudin Ford - Service Center

Las Vegas, NV

1.2
138 Reviews

138 Reviews of Gaudin Ford - Service Center

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November 23, 2021

Excellent service by the service advisor and whole dealership! Highly recommend Gaudin Ford for service needs. More

by Lchurc9539
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Gaudin Ford responded

Hi, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

November 18, 2021

Everyone was very nice, professional, knowledgeable and friendly. Thank you for employing such wonderful persons More

by vvvica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Gaudin Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 08, 2021

Always top notch service and great people skills!! All of my concerns are handled properly !! More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mooradian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mick Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat in fleet department
Nov 09, 2021 -

Gaudin Ford responded

Hi John, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

November 08, 2021

Paul in the parts Department was so helpful in helping me order the part I needed and Michael Rains was very good at getting me checked in for my repair and keeping me informed of the status of my repair and More

by ellawilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul-parts department & Michael Raines - service department
November 05, 2021

They are always courteous and take care of me quickly. Everyone there smile’s and greets you and trys to get you taken care of as soon as possible More

by Cindymagnani1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Gaudin Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 04, 2021

Paul in the parts department helped locate the needed part for my 2003 Thunderbird and had it delivered to the dealership in less than 24 hours, My service rider Michael Raines had my repair completed an More

by ellawilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Raines-service department, Paul -parts department
Nov 07, 2021 -

Gaudin Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Gaudin Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 01, 2021

Didnt wait any time at all. Told me my battery was bad before I got stranded somewhere. Great job Gaudin Ford. More

by Terrymlv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Marroquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis De la Rosa
October 30, 2021

Great experience all around. Everyone was very helpful and kind. Would recommend for service and sales. More

by r_schneeweis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Gaudin Ford responded

Hi, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

October 23, 2021

I take it do Gaudin because I know the work will be done correctly every time More

by mikebogartsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serivice agent at check in was excellent
Oct 25, 2021 -

Gaudin Ford responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

July 05, 2021

Worst cusomter service in service dept. Total joke. I tried to get my transit in for service and they said, well, back in 2018 you guys complained that your oil change was too long, so we're not going to More

by berkdad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Contreras
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Gaudin Ford responded

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Gaudin Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at 702-796-2874 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.