Gaudin Ford - Service Center

Very friendly!!! He was able to get me done all within a day. Very pleasant experience. He remembered that I was a teacher and waited until after school hours to call. day. Very pleasant experience. He remembered that I was a teacher and waited until after school hours to call. More

Erik was great, very informative and attentive to his customers. I was told the car was to be washed as part of the service which didn't happen is my only complaint. customers. I was told the car was to be washed as part of the service which didn't happen is my only complaint. More

Just came in for an oil change. Adam was great. Very informative and helpful. He took the time to explain the service and the dealership. Will definitely return. informative and helpful. He took the time to explain the service and the dealership. Will definitely return. More

I first visited the GAUDIN FORD dealership in August 2012. I would of rated the overall service at that time to be a 3. The only person that made my service experience a 5, would of been Justin Priddy 2012. I would of rated the overall service at that time to be a 3. The only person that made my service experience a 5, would of been Justin Priddy. Justin went over and above especially because I had vented to him on how the service needed major improvements. Justin is the only reason I actually came back to get my car serviced at GAUDIN once again. However, NOW the experience was a completely different feel and everyone seemed to take pride in there work. I was greeted ever so nicely by my service writer, Chris Rogers, who was walking towards me as I was getting out of my car, as if he was waiting for me. Then I was greeted by Justin Priddy walking by and remembered me from my prior visit. A nice friendly greeting came from Justin as well. He asked if everything was going ok and if something was wrong to let him know asap. I left my car and went back to work. Within an hour, I received a email from Eric Curtis stating how much my car would be and the details of what was being done. I was really impressed with the email and notifying me of the amount to expect to pay. I then received a call letting me know my car was complete. Once inside GAUDIN at the cashiers desk (in which she was friendly ~ unlike by initial visit in August), up walks Eric. At the time, I did not know it was Erik. He walked up asked me if I was Shirley and informed me they had washed my car & it was waiting for me. I turned around and walked almost right into the GM, Wesley Gregg. I was so WOW'ed over my current experience I told him how impressed I was with EVERYTHING! It has changed so much for the better in a few months. I would recommend GAUDIN FORD to everyone! I am looking forward to my next service @ GAUDIN FORD! More

My request for service was scheduled in a timely manner. The service representative was concerned, friendly and professional. The work was done quickly and they even washed my truck. All persons were ea The service representative was concerned, friendly and professional. The work was done quickly and they even washed my truck. All persons were easy to talk with and helpful. More

Will definately be a return customer. Eric was very helpful and knowledgeable about every question and concern that I had. The gentle man that brought my car around after the service was also very frie helpful and knowledgeable about every question and concern that I had. The gentle man that brought my car around after the service was also very friendly and helpful. More

Great service from Gaudin from start to finish. Kat greeted me at the service window and registered my truck for the works package and a fuel injection cleaning (recommeded be Gaudin at last vist). Sh greeted me at the service window and registered my truck for the works package and a fuel injection cleaning (recommeded be Gaudin at last vist). She was friendly and curteous. My truck was wisked away by your service team and delivered back to me within two hours. The estimate by Kat was spot on. Someone at Gaudin even washed my truck - saving me at least ten dollars. Another great service by Gaudin. I will be bringing my mustang in for service after the holidays. More

Satisfied with easy appt and no waiting. Waiting area clean and I was informed of progress . I was informed of cost. Satisfied with service and staff at gaudin ford clean and I was informed of progress . I was informed of cost. Satisfied with service and staff at gaudin ford More

Fast and friendly service! Repaired my road damaged tire, with fast and friendly service! Great guest waiting area, within a clean well kept dealership. Thanks again for your help! with fast and friendly service! Great guest waiting area, within a clean well kept dealership. Thanks again for your help! More

The overall work performed was good. I was a little dissatisfied with the wax that was not removed in the area by the windshield wipers. This area is plastic and looked very poor from wax dust and a w dissatisfied with the wax that was not removed in the area by the windshield wipers. This area is plastic and looked very poor from wax dust and a wax mark that was not removed. I was also dissatisfied with floor mats, which were a little soiled from perhaps not having been covered. My steering wheel is partially covered by a soft material. This too was also soiled. As mentioned, the reason for visit was completely satisfied. I do feel that secondary details were overlooked though. More