Gaudin Ford

We were kindly greeted first thing in the morning. They were barely opening. The dealer was helpful but not pushy and when we asked to come back at a later point in the day they had no problem. The sales p were barely opening. The dealer was helpful but not pushy and when we asked to come back at a later point in the day they had no problem. The sales person gave us their card and said they would wait for our return. We had purchased a car that was not even on the lot. Got great treatment and was constantly asked if we were comfortable or needed anything as we had our 2.5 year old daughter with us. More

Great experience with this Dealer. I bought a car that was being built so it took a few weeks to get the car. Greg Anderson was very helpful and kept me informed weekly about the progress of my car. He was being built so it took a few weeks to get the car. Greg Anderson was very helpful and kept me informed weekly about the progress of my car. He even drove 100+ miles to pick me up from Kingman Az and brought me back to the Dealership to pick up my new Focus ST. Great place to do business with... More

From the time I drove onto the lot, the staff was friendly and professional. This is my third vehicle from Gaudin Ford and have received excellent service from the entire staff. When you know you w friendly and professional. This is my third vehicle from Gaudin Ford and have received excellent service from the entire staff. When you know you will be treated right, you want to continue the relationship. This is why I keep coming back to Gaudin Ford. More

From the moment I walked in Gary lead me thru the process and made sure I got the truck I wanted and could afford. There were a few concerns about the ability to get the financing thru Ford Motor however the and made sure I got the truck I wanted and could afford. There were a few concerns about the ability to get the financing thru Ford Motor however they didn't give up and finally got it approved for the amount I could afford. I love my truck, I'm a Ford man and Gaudin Ford made sure I got what I wanted. No pushy salesman, just straight forward we can do this. As Gary said we will make it happen. Thanks Guys Five Star in my book!!! More

Date of visit: 16 Nov 2013 @ 1:00 pm. First thing...the Date of visit: 16 Nov 2013 @ 1:00 pm. First thing...the only Ford Dealership I know in America that doesn't offer Military Discount. GAUDIN IS ONE Date of visit: 16 Nov 2013 @ 1:00 pm. First thing...the only Ford Dealership I know in America that doesn't offer Military Discount. GAUDIN IS ONE CHEAP xxxxx!!! Second thing....outrageous auto service center prices. Being in the military, I travel a lot and have been to a handful of Ford Dealership up and down the West Coast, and never paid more than $75 for a Works Package, but this dealership charged me $90. Third thing....customer service in the Auto Service Center was average, the advisor seemed more worried about answering his text messages. Also, wasn't that knowledgable when asked simple questions about service involved with requested work. The customer service at the cashier desk is horrible. The lady working there makes it quite obvious she hates her job and that every customer that approaches her is the biggest inconvenience of her day! Forth and last thing...service completed took over and hour! At most I've seen it take is 35 minutes at dealerships 3x busier then this place. They washed my truck...which I normally like, except the fact that it looks like they washed it with a floor broom and now i have hairline scratches everywhere in my clearcoat. Looks like I'll be spending a weekend with a buffer and wax trying to remove them....cause based off this visit, I firmly believe that this place wouldn't even acknowledge my presence If I went back and complained about it now. So....spend the extra time and gas and visit the Ford Dealership in North Las Vegas, even though they are much busier, their customer service is top notch and their prices are much more reasonable...plus, they support the troops and offer military discount! WHAT EVERY YOU DO....STAY AWAY FROM THIS AUTO SERVICE CENTER!!!! More

We had a great new truck buying experience this time. Our salesman Mike Wolf answered so many questions over the phone prior to our trip to the dealership. He emailed facts and figures and we were able Our salesman Mike Wolf answered so many questions over the phone prior to our trip to the dealership. He emailed facts and figures and we were able to basically make choices and supply credit information and all that was left was the finalization in person. It was by far the easiest new vehicle purchase we have ever made. We would certainly recommend Gaudin Ford and in particular our salesman Mike Wolf to friends and family. More

All the staff was very helpful and answered our questions. The Saturday seminar and tour was very good. The SYNC lesson by Christopher (from NHP) was also very enlightening. questions. The Saturday seminar and tour was very good. The SYNC lesson by Christopher (from NHP) was also very enlightening. More

Awful, awful, service!!! Problem was NEVER fixed, charged me for work that was never performed, told me it would be an extra $2,000 to fix the original problem that was not fixed. It is obvious, that the mec me for work that was never performed, told me it would be an extra $2,000 to fix the original problem that was not fixed. It is obvious, that the mechanic had no idea what he was doing. I am an elderly lady and they totally took advantage of that. Customer service was awful and rude. Their resolution to the problem was that the extra money they wanted was better than a car payment. More

Manny is great, knows about Shelby products, I am very happy and satisfied on selection, order, delivery. It is just a wonderful experience to shop there. happy and satisfied on selection, order, delivery. It is just a wonderful experience to shop there. More

Thank you Tanner Marroquin for such a pleasant car buying experience. As a single woman I couldn't have been in better hands. I did not drive away with my 2013 Ford Escape the first time in, I shopped arou experience. As a single woman I couldn't have been in better hands. I did not drive away with my 2013 Ford Escape the first time in, I shopped around for a couple of weeks. Tanner would keep in touch - was NEVER PUSHY. , I did go back last week, we settled on a really great price and just like that I had the car. The last time I bought a car it took over 5.5 hours to complete the transaction. I was also very lucky to have dealt with Ken Chapman in the Finance Department, he explained my warranty options and looked at every discount available to me. I will continue to recommend my friends and family to Gaudin Ford. It is clear this dealership is a step above the competition. Again THANK YOU !!!! Ken and Tanner, I appreciate you.......see you next time around. More