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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,712 Reviews
Call Service Center (352) 224-3400

2,712 Reviews of Gatorland Toyota - Service Center

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April 19, 2024

What a great dealership. Brett is unique in service writers as he is so xxxx honest and tries to save the customer money. I wanted to have the oil changed at 5000 but Brett c More

by tgreenw900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Chernitsyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Valentine
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Apr 19, 2024 -

Gatorland Toyota responded

Thank you for sharing your experience with us! We're thrilled Brett provided exceptional service and saved you money by recommending the appropriate oil change interval. Our service team takes pride in their work and strives to provide efficient and competent service. We appreciate your feedback and look forward to serving you again!

April 18, 2024

Iliana Mullins in service is always a pleasure to work with... I have only had good experiences both purchasing my 4Runner & Tundra and dealing with the service department. More

by ROGER47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Gatorland Toyota responded

Thank you for your kind words! We're happy that Iliana and our service department have consistently provided you with excellent experiences. We truly appreciate your loyalty and trust in us for both purchasing your vehicles and servicing them. We look forward to continuing to provide you with top-notch service for many years to come.

April 18, 2024

Excellent service, thanks! Service was done in less than an hour as promised. Everything was as promised. More

by CHARRISMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
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Apr 18, 2024 -

Gatorland Toyota responded

Thank you for your kind words! We're delighted you had an excellent service experience with us and that everything was completed as promised. Our team strives to provide efficient and reliable service, and we're thrilled to have met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

April 15, 2024

Gatorland is a very helpful and dealership with caring staff. I would recommend the dealership. More

by szofnas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Gatorland Toyota responded

Thank you so much for your kind words! We're happy you had such a positive experience at Gatorland Toyota. Our team takes great pride in providing excellent service and care to all our customers. We appreciate your recommendation and look forward to serving you again. If you need anything else, please don't hesitate to reach out.

April 13, 2024

Nancy Voss Is always very helpful and professional. Dealership seems professional. Quick service. Nice waiting room More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Gatorland Toyota responded

Thank you for your positive review! We're happy Nancy provided you with helpful and professional service. Our team works hard to ensure a professional atmosphere and quick service. We're glad you found our dealership professional, and we hope to continue providing you with excellent service. Thank you for choosing us!

April 13, 2024

The online service choices are not inline with reality. They provided mis-presentation and caused confusion. Just terrible. More

by RVZHANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 13, 2024

It was a great experience, friendly customer service and the work done quickly and when I was told it would be done! More

by the3biers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Gatorland Toyota responded

Thank you for your kind words! We're happy you had a great experience with us. Providing friendly customer service and completing the work promptly as promised are top priorities for us. We appreciate your feedback and look forward to serving you again!

April 12, 2024

This team was quick and efficient, and I will always have my vehicle serviced at Gatorland Toyota More

by apremdas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom YOUNKERS
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Apr 12, 2024 -

Gatorland Toyota responded

Thank you for your glowing review! We're happy you had a positive experience with our team at Gatorland Toyota. Providing quick and efficient service is always our goal, and we're delighted to know that you plan to continue trusting us with your vehicle's maintenance needs. We look forward to serving you again!

April 12, 2024

Excellent customer service, greeted immediately, very attentive,to the elements of the conversation. Checked frequently on status of repair. More

by dubberly1061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendall Zelaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Gatorland Toyota responded

Thank you for sharing your positive experience with us! We're happy you found our customer service excellent and our team attentive to your needs. Providing exceptional service is always our top priority, and we're glad that we could make your visit a pleasant one. We look forward to serving you again!

April 11, 2024

Excellent service quick turnaround on fixing truck and the staff was very helpful ,would recommend the dealership to others More

by MKB56130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendall Zelaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buck byard
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Apr 11, 2024 -

Gatorland Toyota responded

Thank you for your glowing review! We're happy you had a positive experience with us. Providing excellent service and quick turnaround times are top priorities for us, and we're thrilled that our staff could assist you effectively. Your recommendation means a lot to us, and we look forward to serving you again!

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