2,712 Reviews of Gatorland Toyota - Service Center
Iliana in the service department is the best. She is always very pleasant and helpful. She is always very pleasant and helpful. More
Shad addressed all my issues and got the job done in a professional manner. I would give him 5 stars professional manner. I would give him 5 stars More
Pleased with customer service processes for regular service maintenance. Time-in and time out was good. service maintenance. Time-in and time out was good. More
My check engine light came on a month ago, so along with my routine scheduled maintenance I wanted that checked out. Immediately after picking up the car from the service center, the light was still on. I t my routine scheduled maintenance I wanted that checked out. Immediately after picking up the car from the service center, the light was still on. I turned around and brought the car back to Nancy Voss (who is terrific to work with). She used a tester to check for a problem but found nothing, and thought it might be dirt in the fuel. She turned the light off. When I got home, the light came back on, so two days later we brought the can back to the service center again. This time, the tech charged over $100 to "clean the throttle" to "fix" the problem. An hour later, the light came back on. ($100 and our time wasted.) We stopped by an Auto Zone for another diagnostic test and the problem was identified as the mass air flow sensor. Needless to say, I've lost confidence in the Toyota service center and (after years of being a loyal customer) will no be bringing my 2005 Camry back. More
There is no much communication. Prices are super high and there are no discounts or help to recurrent customers. Prices are super high and there are no discounts or help to recurrent customers. More
Nancy was very friendly and helpful. Service was efficient. Waiting area was clean and comfortable. Will be returning for future service. Service was efficient. Waiting area was clean and comfortable. Will be returning for future service. More
They communicated well and were able to diagnose and repair the issue in a reasonable amount of time. repair the issue in a reasonable amount of time. More
Good service as usual. They wanted to "fix" a few questional things on my van. They wanted to "fix" a few questional things on my van. More
While we have a Toyota Dealership in my town, I drive to Gator land Toyota because I get personal attention and am treated like my desires in my car are important Gator land Toyota because I get personal attention and am treated like my desires in my car are important More
It looks like they glued the fender flare on with gorilla glue and it swole up and pushed the fender flare out. Terrible choice of adhesive. The color match was way off and the hood doesn’t line up with the glue and it swole up and pushed the fender flare out. Terrible choice of adhesive. The color match was way off and the hood doesn’t line up with the fender. The guy was very nice but the craftsmanship was terrible. More