Gatorland Toyota - Service Center

I want to peronally commend Gatorland Toyota and I want to peronally commend Gatorland Toyota and expecially service employee Shad Buchanan. Our service department experience is via phone call. I want to peronally commend Gatorland Toyota and expecially service employee Shad Buchanan. Our service department experience is via phone call. I called him this morning about our 2004 Toytoa Solara SLE Convertable which we purchased new from Gatorland Toyota in April 2004. We remain the original owners (we retired to Kingsland, GA in 2007) and have only 36,500 miles on this vehicle. We have never had a minutes trouble with this car, but yesterday when my husband was going to use this car on an errand, the car was "as dead as a doornail". Nothing....wouldn't start, no interior lights/chimes, nothing! After reviewing the owner's manual, checking battery connections, and trying alternative keys, we were at the point we needed some expertise. Hence, my phone call to the service department today. Shad answered the service department phone with a friendly voice and listened patiently to me regarding what we had already tried. Shad made the suggestion that we have the battery checked out. Based on what we told him, he felt like this could be the problem. I thanked him for his time and knowledge and told him we would give this a try. My husband and I removed the old battery, had it checked at a local auto parts store (IT WAS DEAD), then purchased and installed a replacement battery ourselves and are happy to report we are "up and running". Thanks Shad and Gatorland Toyota Service Department for SERVICE AFTER THE SALE (AND AT NO CHARGE TO BOOT).......8 YEARS LATER!!! With warm regards and much thanks! Beverly & Marvin Miller Kingsland,GA More

I was so pleased with my experience this week at Gatorland Toyota I couldn't wait to write a review for them. I have been down on dealerships my entire life. This is the first time I have had multip Gatorland Toyota I couldn't wait to write a review for them. I have been down on dealerships my entire life. This is the first time I have had multiple dealings with a service department and really walked away happy I went there. I am more excited then ever that I own a Toyota because I know where to take it and what to expect. It is like a huge weight lifted off my shoulders. The shuttle driver Jim made me feel like part of the family. He made leaving my car at the dealership a breeze. Leonard kept in contact with me and made sure everything was perfect. I am looking forward to my next visit to Gatorland Toyota! More

Both my cars had been purchased in South Florida but I wanted to be sure to get great service here in Gainesville to keep my car in great condition. Gene Hall has assisted with getting my maintenance done wanted to be sure to get great service here in Gainesville to keep my car in great condition. Gene Hall has assisted with getting my maintenance done the majority of times and is always quick, helpful, and friendly. I haven't had lengthy wait times or if so the facility is comfortable enough to not mind the wait. More

Leonard is a wonderful person to deal with. As a single woman, I am used to being "ripped off" by car mechanics and service people in general. However, with Leonard I never worry that my car isn't going t woman, I am used to being "ripped off" by car mechanics and service people in general. However, with Leonard I never worry that my car isn't going to be taken care of properly, or that I will be over charged. I own a Dodge Neon; however, when Leonard left Gainesville Dodge to go to Toyota, I followed him there. That's how great I think he is. All the people at Gatorland Toyota are just tops in my book! More

I'm bought my car in Tampa, but I reside in Gainesville. I went to service my car at Gatorland Toyota and received top quality service. The employees were friendly and helpful. The waiting station had wifi, I went to service my car at Gatorland Toyota and received top quality service. The employees were friendly and helpful. The waiting station had wifi, wonderful seats, decor and everything. One employee that stood out the most to me was Leonard Di Tomaso. In working with Leonard, I could tell he was sincere about his job and really wanted to help me. When I got there, there was a little issue with the service book for my car and Leonard took care of it promptly and respectfully. He was courteous, genuine, and really made my experience worth it. He really made my day with the wonderful service. More

I couldn't be any happier with the service I receive from Toyota! I can always count on quality work as well as a very friendly, knowledgeable service advisor (Leonard). I recommend Toyota to all my friend Toyota! I can always count on quality work as well as a very friendly, knowledgeable service advisor (Leonard). I recommend Toyota to all my friends, family and co-workers! Thanks for being so great!!! More

I have bought two new vehicle here and have all my service done here. They do a great job and are very customer oriented. In fact, my son, who lives in Michigan bought a car from them since he could service done here. They do a great job and are very customer oriented. In fact, my son, who lives in Michigan bought a car from them since he couldn't get exactly what he wanted up there and made the deal over the phone and flew down to pick it up. I will always highly recommend Gatorland to anyone. More

I purchased my 2010 Tacoma from Gatorland Toyota last spring. Service Advisor Shad Buchanan has handled arranging service for my vehicle for the past year. He is very polite and professional. Both app spring. Service Advisor Shad Buchanan has handled arranging service for my vehicle for the past year. He is very polite and professional. Both appointments have been handled in a timely manner. The waiting area for customers is very pleasant and the entire staff at Gatorland Toyota have been extremely accomodating to me. I WILL RETURN!!!! More

I was in a for a 10,000 mile checkup, decided to catch the van (with Jim) (he's awesome) to work thinking they would have my car for a while. Well, Gene called not an hour later. and Jim was able to pic the van (with Jim) (he's awesome) to work thinking they would have my car for a while. Well, Gene called not an hour later. and Jim was able to pick me up within ten minutes. I would rate the service department a ten, but it only goes up to a five. Thanks for a great experience. More

I always receive great customer service, everyone is always friendly and the best of all is knowing that your car is in the best hands.Ever since I have purchase my vehicle back in 2005, I have always t always friendly and the best of all is knowing that your car is in the best hands.Ever since I have purchase my vehicle back in 2005, I have always taken it to Toyota dealership for service, simply because I feel comfortable knowing what needs to be done or fixed will get taken care of More