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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,712 Reviews
Call Service Center (352) 224-3400

2,712 Reviews of Gatorland Toyota - Service Center

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May 20, 2024

Great Service everytime I go. Prices are a little high for want I needed done but I understand them. More

by TYESHEARAMINCEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Gatorland Toyota responded

Thank you for your feedback! We're delighted to hear that you consistently receive great service when you visit us. We strive to provide quality service. We always aim to deliver the best value for our customers. We appreciate your understanding and look forward to serving you again!

May 19, 2024

The ratings are for John O'Halloran and the Collision Center, but not the dealership. The repair work was well done and John explained everything well and kept in touch. More

by pmoore7586
Recommend Dealer
Yes
Employees Worked With
John O'Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Gatorland Toyota responded

Thank you for sharing your feedback! We're delighted to hear that John and our Collision Center team provided you with excellent service. It's great to know that the repair work met your expectations and that John kept you informed throughout the process. We appreciate your support!

May 18, 2024

Awesome service, clean facility and great staff. Friendly environment, great hours and competitive pricing. Highly recommended. More

by DJSSB1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Gatorland Toyota responded

Thank you for your kind words! We're thrilled to hear you enjoyed our service, clean facility, and friendly staff. It's great to know our hours and pricing met your expectations. We appreciate your recommendation and look forward to serving you again!

May 18, 2024

Enjoyed the free coffee, donuts, and talking to Heather. The bathrooms were nice and clean. More

by mesaspc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Gatorland Toyota responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our complimentary coffee and donuts, as well as your conversation with Heather. It's also great to know that you found our bathrooms to be clean and well-maintained. We look forward to welcoming you back soon!

May 17, 2024

Arnaldo was friendly and helpful. I had a great experience with my standard 18-month maintenance appointment. I was in and out of the shop in under one hour!! While waiting, I had a w More

by ckelley6
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Gatorland Toyota responded

Thank you so much for your kind words! We're thrilled Arnaldo and our team provided you with a friendly and efficient experience during your maintenance appointment. We look forward to serving you again!

May 17, 2024

Gatorland Toyota is simply the best Toyota dealer around! You can always expect courteous and excellent service when you visit. More

by JEANAM45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Gatorland Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at Gatorland Toyota. Our team strives to provide courteous and excellent service to all our customers, and your feedback means a lot to us. We look forward to serving you again in the future!

May 17, 2024

I receive great customer service every time. I highly recommend Ilianna as your care team representative. More

by floridabones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Gatorland Toyota responded

Thank you for your kind words! We're happy you consistently receive excellent customer service. Ilianna is indeed a valuable member of our team, and we appreciate your recommendation. We look forward to continuing to serve you!

May 17, 2024

Great service. Very easy to schedule appts, staff is kind, efficient and knowledgeable. Love my service advisor Nancy!! More

by PCOLIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Gatorland Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you found scheduling easy and our staff helpful. Nancy will be delighted to know you appreciated her service. We look forward to assisting you again soon!

May 16, 2024

WENT IN FOR SERVICE AND IAN WAS MY ADVISOR, HE WAS COURTESY, AND INFORMATIVE. HIGHLY RECOMMEND HKM AS AN ADVISOR. More

by Jonathan.Roldan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Gatorland Toyota responded

Thank you for sharing your experience with our service department! We're happy that Ian provided courteous and informative service. We'll pass along your kind words to him. Your recommendation means a lot to us, and we look forward to assisting you again.

May 15, 2024

I always use this dealership. Professional and have had good experiences dealing with people, especially Ian. More

by ANDREWJEAN79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Gatorland Toyota responded

Thank you for your loyalty and kind words! We're thrilled to hear about your positive experiences, especially with Ian. We strive to provide professional service and are grateful for your continued trust in us. We look forward to serving you again!

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