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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,712 Reviews

2,712 Reviews of Gatorland Toyota - Service Center

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February 07, 2024

I don't like to pay extra money when paying my bill, and I feel some recommended services mike be unnecessary. More

by bembrige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ainsworth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Arnaldo Mella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Iliana Mullins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Voss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ariana Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Valentine
Feb 08, 2024 -

Gatorland Toyota responded

Thank you for sharing your concerns with us. Your satisfaction is our priority, and we appreciate your input as it helps us enhance our services. If you have any further questions or concerns, please don't hesitate to reach out.

February 06, 2024

Best experience! ! Very happy with the first service on my Highlander. Very easy check in, great video and texting communication. More

by maryjo.spicer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Gatorland Toyota responded

Thank you for your excellent feedback! We're happy you had the best experience during your first service on your Highlander. It's fantastic our check-in process was straightforward and that you appreciated our video and texting communication. Your satisfaction means a lot to us, and we're delighted to have exceeded your expectations. Thanks for choosing us for your service needs, and we look forward to serving you again!

February 06, 2024

Good He was very respectful and helped me receive my service in a timely manner More

by nicholaspiccione99
Recommend Dealer
Yes
Employees Worked With
Brett Valentine, Brett Valentine
Feb 07, 2024 -

Gatorland Toyota responded

Thank you for your feedback! We're delighted you had a positive experience with us and that our team member was respectful and efficient in helping you receive your service promptly. We're glad we could meet your expectations. We appreciate your business!

February 05, 2024

We are satisfied how toyota resolce our problem and doing fast services on our car. We are happy with our new car. More

by rowie711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Maher
Feb 05, 2024 -

Gatorland Toyota responded

We are glad to hear that you are satisfied with the resolution of your problem and appreciate our prompt service on your car. Safe travels. Enjoy your new Toyota!

February 05, 2024

In and out very fast under 30 minutes very friendly staff to great you and take care of your vehicle More

by DARYL.THIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Gatorland Toyota responded

Thank you for the positive feedback! We're thrilled your experience was efficient, with a quick in-and-out service in under 30 minutes. It's great to know that our staff was friendly and took good care of your vehicle. We appreciate your business and look forward to serving you again!

February 05, 2024

Very accommodating, efficient, knowledgeable Appreciated Uber rides to and from work Thank you very much More

by Digame2
Recommend Dealer
Yes
Employees Worked With
Nancy
Feb 05, 2024 -

Gatorland Toyota responded

Thank you for your kind words! We're delighted to hear that our service was accommodating, efficient, and knowledgeable. We're glad we could make your Uber rides to and from work a positive experience. Your appreciation means a lot to us. Thank you very much!

February 04, 2024

Great service, I appreciate the service department staying in good communication with me through the process. Shad is always friendly and very helpful! More

by Leidys Lopez
Recommend Dealer
Yes
Employees Worked With
Shad
Feb 05, 2024 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with our service department! We're happy you received excellent service from our team, especially Shad. We appreciate your kind words and look forward to providing excellent service for your future needs.

February 04, 2024

Service appointments are always available and timely. Not usually a long wait once we’ve arrived for our service appointment. Nice waiting area and amenities. Was a little disappointed this time in s More

by RBOYER94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Gatorland Toyota responded

Thank you for providing detailed feedback about your recent service experience. We're pleased the service appointments are generally available and timely and that you find the waiting area and amenities nice. However, we apologize for any frustration caused by the lack of clarity and communication from our service representative regarding the tire pressure and alignment. Your concerns are valid, and we appreciate you bringing them to our attention. We value your business.

February 03, 2024

Wish their prices were cheaper transmission oil change $300 kind of high other than that love Toyota dealership More

by OILPAINTING_BYROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Feb 05, 2024 -

Gatorland Toyota responded

Thank you for your feedback, and we appreciate your loyalty to our Toyota dealership. We're committed to providing the best service possible and appreciate your continued support.

February 03, 2024

Seamless. Welcoming. Bright, positive, clean environment. Positive engaging personnel. I only bring my 20 year old Prius to Gatorland. That says it all. More

by maryanneradmacher7@gmail.com
Recommend Dealer
Yes
Employees Worked With
Ian.
Feb 05, 2024 -

Gatorland Toyota responded

We're thrilled your experience with us was seamless, welcoming, and positive. We're delighted that it contributed to your satisfaction. Thank you for your continued trust in us to service your 20-year-old Prius. Your loyalty speaks volumes, and we look forward to providing excellent service for many more years.

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