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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,712 Reviews

2,712 Reviews of Gatorland Toyota - Service Center

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February 26, 2024

Making a service appointment was easy. The process was simple and fast. I dropped my 4Runner off and was on my way to work within minutes. More

by bfjdmb95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Gatorland Toyota responded

We're thrilled to hear that scheduling your service appointment was easy and that the process was simple and fast. Thank you for choosing us for your automotive needs, and we look forward to serving you again.

February 26, 2024

It was fast and easy, I like the video update, and the recommendation for future service More

by INFO@VGQUALITYSERVICES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariana Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Gatorland Toyota responded

We're delighted to hear that your experience was fast and easy and that you appreciated the video update and the recommendations for future service. Thank you for choosing us!

February 26, 2024

Clean, especially bathroom. Courteous. Waiting area very open with Lots of seating. Thanks for teabags and hot chocolate for non coffee Drinkers More

by JECR44
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Gatorland Toyota responded

We're delighted to hear that you found our facility clean, especially the bathroom and that our staff was courteous. It's great that you enjoyed our waiting area, with its open layout and ample seating. We're glad you appreciated the various beverage options, including tea and hot chocolate. Thank you for taking the time to share your experience, and we look forward to welcoming you back in the future!

February 25, 2024

Brett was good. Car got left for a week with nothing done. Then they said I needed an air filter when I didn't . This is a picture of the air filter after I got back More

by mstilwel
Recommend Dealer
No
Employees Worked With
Brett Valentine, Brett Valentine
February 25, 2024

I appreciated the very efficient service. The service representative was particularly kind and considerate. Thank you. More

by BURTONBENNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Gatorland Toyota responded

We're happy you appreciated the efficient service and that our service representative was kind and considerate. Thank you for taking the time to share your experience, and we look forward to serving you again in the future!

February 25, 2024

What a wonderful place to do business with- I love the customer service! My new RAV4 rocks! More

by allisonter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Gatorland Toyota responded

We're happy you had a wonderful experience with us and that you love the customer service. It's great to know that your new RAV4 is rocking your world! Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

February 23, 2024

Fast and efficient. Van serviced in a few hours. Comfortable waiting room. Appreciate Gator Toyota customer care. More

by tahelbling
Recommend Dealer
Yes
Employees Worked With
Brett Valentine, Brett Valentine
Feb 26, 2024 -

Gatorland Toyota responded

We're glad your van was serviced quickly and efficiently, with your service completed in just a few hours. It's great you found our waiting room comfortable and appreciate our customer care at Gatorland Toyota. Thank you for choosing us for your automotive needs!

February 23, 2024

Everyone is always so professional and friendly. I always need to bring my kids with me and the staff are super sweet to them, offering lollipops and warm smiles! The complimentary car wash is fanta More

by JAYME.FROST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iliana Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Gatorland Toyota responded

Thank you so much for your kind words! We're delighted to hear that our team at Gatorland Toyota has consistently provided you with professional and friendly service. It's fantastic to know that your kids are treated so well during your visits, and we're glad they enjoy the lollipops and warm smiles! We're also thrilled that you appreciate our complimentary car wash and that it helps keep your vehicle clean despite the dirt road. We value your loyalty and look forward to serving you and your family for many years!

February 22, 2024

I had an appointment but spent 3 and half hours at the dealership with NOTHING fixed on my car. The only thing done was new batteries installed in my key fobs which DID NOT FIX my keyless entry not workin More

by anne13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arnaldo Mella
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2024

Ian service advisor does a great job,also like video from mechanic , great communication too. More

by RODENWOLDTEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Gatorland Toyota responded

We're happy that Ian and our technician's video updates have provided you with excellent communication and service! We strive to keep our customers informed and make the service experience as transparent as possible. Thank you for choosing us, and if you ever need anything else, please don't hesitate to reach out.

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