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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,712 Reviews
Call Service Center (352) 224-3400

2,712 Reviews of Gatorland Toyota - Service Center

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March 11, 2024

It has always been a pleasure The work has always been in a timely manner More

by harleyrider10001
Recommend Dealer
Yes
Employees Worked With
Ian
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Mar 11, 2024 -

Gatorland Toyota responded

We're happy you've had positive experiences with us! Providing timely and efficient service is a top priority, and we're glad we've met your expectations. Thank you for your kind words! We look forward to continuing to provide you with excellent service!

March 11, 2024

Felt rushed didn’t turn off my reminder lights and usually wash car with service. They didn’t. More

by naguiliano95
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nancy Voss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 10, 2024

Great dealership , I have been a fan of Toyota for years they offer great service and my service tech Ian is one of the best. Always does his best to accommodate me when needed More

by XCEPTIONALHAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Gatorland Toyota responded

Thank you for your kind words about our dealership and for being a loyal Toyota fan! We're happy you've had a great experience with our service department, especially with Ian. We appreciate your support and look forward to continuing to provide exceptional service.

March 09, 2024

Ian is an excellent service advisor! He give us good advise regarding repairs and maintenance of my daughter's car and my car. More

by melipal41
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Gatorland Toyota responded

Thank you for sharing your experience with Ian! We're happy he provided you with excellent service and valuable advice for your daughter's car and your own. We appreciate your trust in us for your automotive needs and look forward to serving you and your family again!

March 08, 2024

Iliana has it down. However, they made me wait outside instead of bringing me in and letting me sit while I waited for her. Hopefully they will not keep doing that. Bad More

by UndergradDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Gatorland Toyota responded

Thank you for your feedback and for choosing Gatorland Toyota!

March 08, 2024

Always I received good service and I feel comfortable while I wait in your facilities More

by ROSA NAKAMATSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnaldo Mella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Gatorland Toyota responded

Thank you for your positive feedback! We're glad you always receive good service and feel comfortable. We are happy we've met your expectations!

March 07, 2024

Ariana and guy who checked me in were very welcoming and peasant I felt welcomed More

by TSHAEJ00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy who checked me in
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Mar 07, 2024 -

Gatorland Toyota responded

Thank you for your positive feedback! We're happy Ariana and our team provided a pleasant experience. We strive to create a welcoming atmosphere for all our customers, and we're glad we succeeded with your visit.

March 07, 2024

Professional and efficient check in and service. Well informed by text. Unfortunately could not fix recall More

by JYSMITH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
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Mar 08, 2024 -

Gatorland Toyota responded

Thank you for your feedback. We're glad to hear that you found our check-in and service to be professional and efficient.

March 05, 2024

Always Good He always kind and courteous and keeps me informed, he takes care of his customers. More

by BARBARASCEALS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
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Mar 05, 2024 -

Gatorland Toyota responded

Thank you for your positive feedback! We're delighted you had a great experience with our team member. We prioritize providing excellent customer service and are glad we met your expectations.

March 05, 2024

Very informative and efficient both repair and sales departments. The hospitality area was comfortably equipped. More

by Babywildt
Recommend Dealer
Yes
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Mar 05, 2024 -

Gatorland Toyota responded

Thank you for your 5-star review! We're pleased you found our repair and sales departments informative and efficient. Our hospitality area is designed to make your visit as comfortable as possible, and we're glad you enjoyed it.

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