Gator Ford

3 days ago NEW The 1 Star Is For Sales Rep Tony. He was absolutely amazing & very professional. It’s 0 star for the rest of the experience. We came to look at the white 2021 Lexus IS350. Test dro He was absolutely amazing & very professional. It’s 0 star for the rest of the experience. We came to look at the white 2021 Lexus IS350. Test drove it, it was great. Getting to the finance portion was okay. Leaving to go get dinner to think about it was a HUGE problem. My boyfriend made an offer and signed the piece of paper. The guy came back CLOSE to the offer. Not the exact offer. My boyfriend then put a second offer w/o signing the paper. The guy came back with the “best offer they can give”. My boyfriend stated he wanted the night to think about it and we would call Tony tomorrow. So, as we got up and started to walk to the front doors and waiting for the keys. We said thank you, shook Tony’s and the finance guy hand and then here comes another sale guy and he introduced himself to us. He brought up the fact that he was in the military and his family member was a Marine (My boyfriend is a disable veteran, Marine) and that he know Marines are big on their integrity and Marines honor their word. So clearly this sales guy took it personally and insisted on disrespecting my boyfriend and insulting his integrity. It was absolutely unprofessional and we’ve never experienced this from ANY car dealership. Now, I don’t know if this is a sale tactic he uses with all Military personnel however it seemed very personal towards my boyfriend and it pissed us off. My boyfriend remained calm because I was there with him but when I looked at him, I instantly knew he was pissed. My boyfriend is a disabled veteran in the Marine Corps for 10yrs, served 4 tours to fight for our country and 2x cancer survivor and THIS is how he is treated??? Is this how Gator Ford treats all Military personnel when they don’t take their horrible deals??? Absolutely insane. That sales rep lost Tony a sell tonight. We will never return to Gator Ford if that’s the treatment we will get. We deserve an apology immediately. More

Tony was great to work with. Ensured I got the best deal that I could. Ensured I got the best deal that I could. More

Very positive experience. Tony is a great salesman. Helped us with every request we had. Came from Tallahassee, Tony had the car waiting. Tony is a great salesman. Helped us with every request we had. Came from Tallahassee, Tony had the car waiting. More

Came in work with Tony Jones walked us through the process and made doing business easy thanks for making this so easy Tony. Go see Tony at Gator Ford process and made doing business easy thanks for making this so easy Tony. Go see Tony at Gator Ford More

We worked with Tony! He was incredibly helpful and kind. It was so easy to get everything done and he worked hard to make us happy! 10/10 recommend! He was incredibly helpful and kind. It was so easy to get everything done and he worked hard to make us happy! 10/10 recommend! More

Tony was amazing. . u need to go see him if u new a New ride . u need to go see him if u new a New ride More

Great dealership super nice guy couldn't ask for a better experience make sure you ask for Tony I got 18 of them in there experience make sure you ask for Tony I got 18 of them in there More

Wonder experience from start to finish. Tony Jones was excellent and Ray Jenkin was also excellent!!! Ready to send them some business Tony Jones was excellent and Ray Jenkin was also excellent!!! Ready to send them some business More

Came and worked Tony Jones and he made this process easy. He was knowledgeable and up front if you looking for a truck or a vehicle ask for Tony jones thanks for the great service He was knowledgeable and up front if you looking for a truck or a vehicle ask for Tony jones thanks for the great service More

Sales person was good. However apparently they did a poor safety check, After I drove the vehicle home the oxyen sensor lights came on, the wheel sensor warning light came However apparently they did a poor safety check, After I drove the vehicle home the oxyen sensor lights came on, the wheel sensor warning light came on, had to replace them. Front rotors were wraped, had to replace them. The right cv axle went bad had to replace it. The tun signal on ouside mirrors are not working all this occured within the first 100 miles. So be aware of this dealership. More