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Gator Ford
Tampa, FL
505 Reviews
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Showing 505 reviews
February 25, 2026
Hello, My trouble with Gator Ford started out innocent enough, I brought my 2022 F250 to GF for an oil change and tire rotation 01/07/26-before a 10 day trip to 4 states around 2000 miles, The Service adv enough, I brought my 2022 F250 to GF for an oil change and tire rotation 01/07/26-before a 10 day trip to 4 states around 2000 miles, The Service adviser told me he thought I could get a free oil change if they found and leak and not surprisingly they found one, Just thought I would add my truck had a oil change there previously 07/16/25 and no problem was found, He said I had enough ford rewards to cover the tire rotation, Then he asked if I felt any issues with the Transmission and the Truck is still under warranty, I explained that last summer it had shifted a little hard but nothing too serious, He then advised me to let them take a look at the transmission and upgraded the parts that are known to fail ?, He explained that it would take some time and he would give me a loaner, I explained our family is leaving the following day, He said when we got back to drop it off and he would have the loaner waiting, The truck was flawless the entire trip, Snow, Ice, 7 percent grade I mean Great, So when we returned I dropped it off 01/20/26, He lined us up in a loaner and said no worries Ford will cover all of it, So one week into the diagnostic and I reach out to Brandon to find out what’s going on, He calls back and explains they are having problems with Parts? He said it would be another week? I this point I am feeling like Service adviser has turned into service salesman and they are needing work? After I receive the truck he explained they pulled the Transmission and changed out some things 01/30/26, Then after they reinstalled the Transmission it started leaking 02/04/26 Invoice Date ????, But he assured me everything is fine 01/30/26 Pickup Date, After driving the truck back and forth to work i noticed vibration in the truck but with stop and go traffic it was hard to feel it and where it originated, Then the family wanted to take a day trip on the weekend, After getting on the interstate immediately after getting past 50mph something wasn’t the same, I then tried to accelerate and had to back off from 70mph on the interstate, The vibrations were so intense, Tried to drop it off that day but my Service Salesman was off, Monday afternoon 02/09/26 I dropped it back off with Gator Ford and the Service Salesman explained they would take care of it, On the second day he called and explained they test drove the truck and felt the vibration and they determined all 4 Tires were bad, and it would need an alignment, I asked him why we just traveled 900 miles on a trip and had no vibration and after I picked up my truck after 2 weeks with Gator Ford the truck now has a vibration, Brandon Murray said the tires look new and I should go back to whoever installed them, After explaining again the tires are little over 1 year old and have around 10,000 miles on them he then suggested 4 new tires again and alignment, The quote was around $1900.00, at this point I realized the Gator Ford Service Team had milked Ford Motor Company for all the Warranty and rental car reimbursement money they could through myself and my truck, So at this point some lessons are harder than others, I hope this personal review helps at least one person from falling for the Gator Ford Service departments Practices and lack of Customer service!!! Never Again!!! Mark Kirk More
by Kirkm1205
Employees Worked With
Brandon Murray
September 02, 2025
I bought a Jeep Renegade last year from you. It's a lemon. Will never ever buy from you again. When I need a unreliable car I will call. So if your in the mood for a nightmare stop by the s It's a lemon. Will never ever buy from you again. When I need a unreliable car I will call. So if your in the mood for a nightmare stop by the showroom and pick up a lemon I mean a car. Non stop headaches with this car since we bought it. It's the worst used car I have ever bought. Thanks Gator Lemonade!!! More
by johnrmal
Employees Worked With
Richard Molden
July 17, 2025
Brought my over 10 year old truck to Gator Ford after Brandon Ford stated they do not work on vehicles over 10 years old, which I will not even go into that one. However, I do want to give my 2 cents on Brandon Ford stated they do not work on vehicles over 10 years old, which I will not even go into that one. However, I do want to give my 2 cents on the service department at Gator which was a great experience. Bryan and Brandon did a great job of looking out for me and once diagnosed a timely repair. I highly recommend Gator Ford for your service needs and will certainly return for all my service needs. Great job Gator team!! More
by masterdiver66
Employees Worked With
Brandon and Bryan from the service department.
July 14, 2025
Came in to buy our son a car. Horrible service and dishonest pricing. ( 40% added hidden cost! ) Clearly did not want to sell us a car. Went right off to Chevy and had a wonderful Horrible service and dishonest pricing. ( 40% added hidden cost! ) Clearly did not want to sell us a car. Went right off to Chevy and had a wonderful experience buying a car there , with excellent service and total transparency. More
by taritavincent
Employees Worked With
Chris Seminaro, Van Phillips
April 24, 2025
o stars recommend you stay far far away from this place paid $35,000 for van 24,000 milers transmission went at 39,000 makiing me pay $3,000 for rental this is xx take your money elsewhe place paid $35,000 for van 24,000 milers transmission went at 39,000 makiing me pay $3,000 for rental this is xx take your money elsewhere More
by davidbruceparker3
Employees Worked With
bud monday
January 11, 2025
Typical shady dealership with liar salesmen who will tell you anything and never answer honestly, just to get your money. Everything the company did was amazingly rude and unprofessional to boot. I have a li you anything and never answer honestly, just to get your money. Everything the company did was amazingly rude and unprofessional to boot. I have a list of grievances far too long for me to bother typing it all up but trust me YOU DON"T WANT TO BUY ANYTHING HERE. Judging by the other reviews, I wish I had checked Yelp sooner to know what I was getting into. I definitely will never make the mistake of buying from them again, maybe not even Ford dealerships in general based on the unreported issues that Ford '"checks for" but at the end of the day it was probably Gator Ford mechanics that were the issue there. More
by Neil
Employees Worked With
Zouhair, Bettache
May 14, 2024
WOW! What a great up front price they had on an F150 Lariat. However once I asked for an out the door price they got VERY CREATIVE. Every line item add What a great up front price they had on an F150 Lariat. However once I asked for an out the door price they got VERY CREATIVE. Every line item add on was inflated far beyond actual costs and then the tacked on "Gator Perks" which they really could not explain the "Perks". $2,850 for WHAT? Once I told them no they dropped that item, but were still not competitive with my local Orlando area dealers. 22% in Extras............no thanks. More
by Rick
Employees Worked With
Zouhair, sales. Angela, internet marketing, Darius Carson
May 10, 2024
Just want to say how nice it was dealing with Scott Brinkman at gator Ford service counter. Scott kept me informed at all times. Scott is very knowledgeable which made me at ease. He arranged me a rid Brinkman at gator Ford service counter. Scott kept me informed at all times. Scott is very knowledgeable which made me at ease. He arranged me a ride for work, again kept me in the loop and had me back in my truck in no time. Because of Scott and his professionalism I feel comfortable bringing my truck to Gator for for all my needs Thanks Scott More
by jfarnkopf
Employees Worked With
Scott Brinkman
