Gator Chrysler Dodge Jeep
Melbourne, FL
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WE LOVE THE VEHICLE WE BOUGHT. CHUCK WAS A VERY PLEASANT SALESPERSON TO WORK WITH, BUT PROMISED REPAIRS THAT NEVER HAPPENED. 1. A COUPLE OF SCRATCHES TO BE FIXED. 2. THE RUBBER ON THE BACK BUMPER HAS A R SALESPERSON TO WORK WITH, BUT PROMISED REPAIRS THAT NEVER HAPPENED. 1. A COUPLE OF SCRATCHES TO BE FIXED. 2. THE RUBBER ON THE BACK BUMPER HAS A RAISED AREA THAT CATCHES WHEN YOU OPEN THE DOOR 3. THE MAJOR PROBLEM, THE SIDE PASSENGER DOOR LOCK DOESN'T WORK WITH THE KEY OR THE OVERHEAD BUTTONS. IT HAS TO BE MANUALLY LOCKED AND UNLOCKED TO GET INTO THAT SIDE. WE CALLED THREE DIFFERENT TIMES TO MAKE AN APPT. TO BRING THE VEHICLE IN. FINALLY, AFTER THE THIRD CALL, CHUCK MADE ARRANGEMENTS AND WE BROUGHT THE VAN IN. 1. THEY BUFFED OUT AND FIXED ONE SCRATCH AND DID A POOR ATTEMPT ON ANOTHER SCRATCH, IT LOOKS LIKE THEY RAN SOME NAIL POLISH OVER IT, THE COLOR DOES NOT MATCH AND IT LOOKED BETTER BEFORE THEY DID THIS REPAIR. THIS WAS ALL THEY DID WHEN WE BROUGHT THE VEHICLE IN. MY HUSBAND WAS TOLD THE REST WOULD HAVE TO BE DONE THROUGH A WARRANTY OR WE WOULD HAVE TO PAY FOR IT. KNOWING THIS, WE PROBABLY WOULD NOT HAVE BOUGHT THE VEHICLE UNTIL THE DOOR LOCK ISSUE WAS TAKEN CARE OF. THE DOOR LOCK ISSUE IS AN IRRITATING PROBLEM. More
Very knowledgeable about the cars and very helpfull. The sales person 9 Chuck Stupp was very helpfull and did a lot to make us happy, did everything to show us the features. sales person 9 Chuck Stupp was very helpfull and did a lot to make us happy, did everything to show us the features. More
I called ahead and set up a test drive of the car I liked, (I picked it out on line)Barbara had it waiting for me, test drove it,they checked out my trade, then we made a deal. All very painless. Thank liked, (I picked it out on line)Barbara had it waiting for me, test drove it,they checked out my trade, then we made a deal. All very painless. Thanks Good Job! Craig R. Lindsley More
This is the 3rd time I've purchased a vehicle at Gator, but the first time I've dealt with Jim Sadowski, and the first NEW vehicle. Jim helped to make the entire process as painless and fulfilling an expe but the first time I've dealt with Jim Sadowski, and the first NEW vehicle. Jim helped to make the entire process as painless and fulfilling an experience as possible. I drove away from the dealership knowing that I would confidently recommend Gator, and Jim, to anyone looking for a new/used vehicle. More
Jim is a really knowledgeable salesman , He answered all my questions and found the Dodge Truck that I wanted . He had the running boards and tonneau cover added to the Truck overnight . I was very happy th my questions and found the Dodge Truck that I wanted . He had the running boards and tonneau cover added to the Truck overnight . I was very happy that Jim was able to get that work completed so quickly !!! All the personnel I met were friendly and eager to help me . Will return to Gator for my next vehicle . More
Clint made this a hassle and stress free purchase and the truck that we purchased was more that we expected we are very happy we will call Clint again for our next truck purchase. truck that we purchased was more that we expected we are very happy we will call Clint again for our next truck purchase. More
Debbie was great, from start to finish. She encouraged me to hang around for the best approval offer, and made a really good effort, to help me find the right used car, for the right price.. I've never me to hang around for the best approval offer, and made a really good effort, to help me find the right used car, for the right price.. I've never been in a dealership, that checked the carfax to check for accidents, and service records of the vehicles. She was a tremendous help, and I will certainly look her up if I need another vehicle. Thank you all, so much!!!!!! More
From start to finish, finding our car online to driving it home was a refreshing car buying experience. Debbie Patton was a delight to work with, knowledgable and understood our love for convertibles. Fran it home was a refreshing car buying experience. Debbie Patton was a delight to work with, knowledgable and understood our love for convertibles. Frank did a superb job touching up the small paint blemishes, very professional attitude. More
My husband and I came to Gator just intending to look at the Jeeps we had seen online. We had only been at Gator for 10 minutes and it started to pour down rain. That didn't stop Justin Stevens at all - he the Jeeps we had seen online. We had only been at Gator for 10 minutes and it started to pour down rain. That didn't stop Justin Stevens at all - he went to get the Jeep we wanted to look at and drove it under some cover so we could look at it and stay dry. We took a test drive and ended up driving it home! Justin was very courteous, informative and funny. He made the whole experience very pleasant. We will recommend Gator to all our friends and co-workers. We are very pleased with our purchase of the Jeep Compass. More
Justin Stevens is by far the easiest salesman to work with. He was friendly with my husband and I, and even our young autistic son. There was NO PRESSURE to buy!! We felt at ease and comfortable with with. He was friendly with my husband and I, and even our young autistic son. There was NO PRESSURE to buy!! We felt at ease and comfortable with him during our time there. Once we found a car that we were interested in, he worked overtime to get us into that car at a price we were able to afford. He never once tried to steer us to another car (like they do at other dealers!) We have recommended him to a few others who are going to be in the market for a car. If you go into Gator Chrysler, ask for Justin!!! ! More