Gator Chrysler Dodge Jeep

Appears to be classic “bait and switch,” unfair trade practices. Will be filing complaint with Florida attorney generals office and FTC based upon unfair trade practices. Met sales person, Josh Beaugrand practices. Will be filing complaint with Florida attorney generals office and FTC based upon unfair trade practices. Met sales person, Josh Beaugrand and asked about used Audi Q5 advertised, he sent me over to the lot by the Alfa Romero dealership where I met Robin who showed me the car and took me for test drive and to pick up my wife to see the car. Returned to the dealership, while wife and I in process of doing paperwork to purchase vehicle after test drive based upon good price. Next thing we know Josh Beaugrand showed up with another couple and pulled car out from under us because the other couple were going to test drive the car. At this point I told everyone that we were in the process of doing the paperwork to buy the car. Next thing we know, owners son tells us the car is being sold to other couple — “But we have other cars.” Very unethical as we were there first and were in process of buying. Also unfair to rep that spent time with us and was literally in the process of completing our paperwork. Josh said nothing about another buyer when I first arrived and inquired about the car. Never seen anything like this in over 40 years of buying and selling cars. Appears to be possible “bait and switch,” unfair trade practice. Will be filing complaint with Florida attorney generals office and FTC based upon unfair trade practices. More

Went to look at a 2 door wrangler knowing that 3. 8 motors have issues, oil leaks, oil consumption and coolant problems. I also visited multi places online to see what's the trade in value (by the VIN 8 motors have issues, oil leaks, oil consumption and coolant problems. I also visited multi places online to see what's the trade in value (by the VIN) was to know how much markup they have in it. When I got there the gentleman didn't know anything about the jeep, I know this because the kept going to his phone to tell me stuff about the jeep. I quickly pointed out this motor has oil leak problems and I was pointing out on the motor the oil stains from the gasket leaks along with the stain from the coolant under the housing. He asked me if I thought it could be fixed already.... you are the salesmen, you should know the history of the vehicles that you wanting to sell. I said no because they looked kinda fresh and it looks like someone halfway cleaned off. Also, the bolts on the motor hasn't been messed with because the rust on everything looks like no one put a socket or wrench on them since they were installed. Yeah almost every bolt had rust on the. Some studs that are used for standoffs were so bad the threads were coming off. I also noticed multi bushings were shot on the suspension and were cracked / dry rotted When I told him what the trade in was worth he laughed and started i had no idea what I was talking about because all those sites don't buy cars and he knows because they buy cars. The said auction prices. Guess what. Auction is what the car is going for towards the low end (most of the time). Trade is what a stealership is willing to give you and they would either have to markup on the lot to make money or if it doesn't sell they send it to the auction to be sold off so they know at least what they can get for it and still make money. All this to say the trade in was about 6-7K for this jeep when i looked it up by the VIN and they were wanting 14K for it. Stealerships at thier finest. I told him I was no longer interested in the Jeep, he didn't seem to care about the sale no longer and I walked away. I heard good things about Gator, maybe this was a fluke but I'm not interested in returning to them. More

Salesman was extremely pushy and would not listen to a word I was saying in regards to my budget or what I was looking for. Instead kept insisting on showing me all high end vehicles outside my budget. Al word I was saying in regards to my budget or what I was looking for. Instead kept insisting on showing me all high end vehicles outside my budget. Also extremely disrespectful when I was explaining my situation. Honestly will never refer anyone to this dealership More

I took my 2013 Dodge Journey(after getting diagnostic from another place), so grateful for getting a second opinion, Anthony was honest to tell me about the recall on my issue, saved me over a thousand.. from another place), so grateful for getting a second opinion, Anthony was honest to tell me about the recall on my issue, saved me over a thousand.. I had other preventive maintenance done, unfortunately 2 days later, there was an overlooked gasket or something that made my car spew fuel, and I couldnt start my car, I called them about the issue. The manager was so kind to offer to pick up my car, and will look at the issue. Before the day is over, Richard called me and explained what happened and got it fix(no charge), and offered to deliver my car back to my house. This is the company I wished everyone have, honest, respectful and great service. BTW, they gave me ride when I drop my car the first time, and pick me up when my car was ready. Service Department got ALL 5 STAR from me. I'll be sure to use them from here on out. I might even buy my granddaughter car from them. GO GATOR. More

I would have given them a 5 star based on my previous connections. I bought 2 cars from them and up to recently I was very happy. I sent the following message 3 times and never received a response 1st connections. I bought 2 cars from them and up to recently I was very happy. I sent the following message 3 times and never received a response 1st time on October 7,2022. I would have sent it via email if they had ONE!.: I traded in my 2005 Town & Country van (purchased new from you) for a new 2021 Pacifica, last year. We returned from a short vacation last month to find that the vehicle was completely dead. After calling Chrysler roadside and waiting for more than 4 hours, the tow-truck came and I had to help him determine that the batteries were dead. After some work we were able to get it out of the garage and he towed it to your facility (late pm on Sept. 15,2022) and he forgot to take the keys. I called your service office and they could not find my car, which worried me more. They finally found it and I brought my key to the facility Friday (9/16) around 9:15 am and handed it to a technician (he was wearing a gator tech outfit) with a nametag and I do not remember his name (a short name ~5 letters). He was stepping away from the service writer’s kiosk and walking to the service door. He asked if he could help me and I explained why I was there. He said that he was working on my vehicle and took the keys. I told him the details of the problem and he walked in the service door. I called later that day for status and they told me that they could not find the keys. I called several times and talked to Scott; he was going to talk to the tech’s and still could not find the keys. I brought in my back-up keys on Monday and the car was repaired on Tuesday. Scott said that he would continue to look for the keys and that we would settle this issue. My wife stopped by the other day to find out status and was told that they could not find the keys and that we would have to pay $300 for the replacement. My concern is that a set of keys to my car is floating around somewhere and you want me to pay for the replacement. I agree I own some of this since I did not write down the name of the person I gave it to, however when I called to tell them that the keys were not with the vehicle, I was not told who to specifically give the keys to? I have always been impressed with the level of service and the completeness of the job done at your dealership, I was surprised and disappointed that an offer to share the cost of the replacement was not made. More

Bought a car that needed a little work to get it to meet my expectations. Everything from sales to service was awesome! I love my new-to-me Jeep! my expectations. Everything from sales to service was awesome! I love my new-to-me Jeep! More

I came for an oil change and multi point inspection. A fast service. I was helped by Anthony B - Service Advisor. He was very kind and helpful. The customer lounge where I waited was nice and clean. A fast service. I was helped by Anthony B - Service Advisor. He was very kind and helpful. The customer lounge where I waited was nice and clean. More

Brought my vehicle in for a bad caliper. I was assigned to Rodger, a service advisor, and he’s gone above and beyond to accommodate me. Will definitely recommend Dodge just because of his co I was assigned to Rodger, a service advisor, and he’s gone above and beyond to accommodate me. Will definitely recommend Dodge just because of his compassion wand professionalism with his clients. More

I thought this was going to be a pleasant buying experience. I was wrong. While we were negotiating through the contract signing, they were cloyingly friendly. This "friendliness" changed quickly. experience. I was wrong. While we were negotiating through the contract signing, they were cloyingly friendly. This "friendliness" changed quickly. We made the purchase on the ninth of the month; our pay-off for the trade-in was made on the eighth of the next month. How many people can make an unexpected seven hundred dollar payment while the dealership takes its time, blames the new lender and even makes the buyer feel guilty because they had to pay extra money for the pay-off? The pay-off was sent by snail-mail! I was "ignorant" enough to believe they had to pay "extra,money" until I realized we had a zero per cent interest on our trade-in vehicle. So, what is the extra money they paid? By the grace of God, we are able to make extra payments. How many people would have their credit score hurt because of this situation? They were so "friendly" up until signing, but left my husband sitting and made him deal with the sales person while the owner and their accountant sat with their doors wide open watching the situation. This whole experience is the epitome of hypocrisy. Getting in this vehicle now leaves a bad taste in my mouth. More