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Gateway Toyota

Toms River, NJ

4.7
246 Reviews

395 Route 37 E

Toms River, NJ

08753

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246 Reviews of Gateway Toyota

July 19, 2025

Gateway Toyota has pleased me beyond expectations. My salesperson Jay Anzaldo cares about his clients. John Moro, my service manager, gave me professional, expedient service. I will highly recommend More

by Philster05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moro, Jay Anzaldo
July 17, 2025

Disappointed. But in the end, All is fixed. Wish they listened to me in beginning. It shd not cost to connect car to plug in. More

by eoakley1810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica A Gateway
July 17, 2025

My engine maintenance light came on. Made an appointment with Gateway. John Moro service coordinator was fabulous very patient and helpful. Did not meet the service tech but the video t More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sales. Service John Moro
Jul 17, 2025 -

Gateway Toyota responded

We appreciate your detailed feedback about our services. It's great to know that the video was helpful and you found value in our team’s efforts. Thanks for recommending Gateway Toyota; we hope all remains well with your vehicle's maintenance.

June 30, 2025

I stopped by gateway Toyota because my car needed a 15,000 mile check up. I did not buy my car there. The staff was entirely professional and friendly. From the woman who took the reservation to the fo More

by Melissa Mayapr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Possibly Pedro Escobar?
Jul 01, 2025 -

Gateway Toyota responded

We appreciate your visit for the 15,000-mile check up. It's wonderful to hear that our team was able to assist you professionally and kindly. Thank you for taking the time to share your experience with us at Gateway Toyota.

Jul 01, 2025 -

Gateway Toyota responded

We appreciate your visit for the 15,000-mile check up. It's wonderful to hear that our team was able to assist you professionally and kindly. Thank you for taking the time to share your experience with us at Gateway Toyota.

June 30, 2025

Customer oriented, kept me informed on the progress and explained all maintenance to be performed. More

by Flyboys1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim O'Brien, Joseph Guidone
Jun 30, 2025 -

Gateway Toyota responded

We're pleased to know the experience provided by our team met your expectations. Thank you for choosing Gateway Toyota.

June 28, 2025

It was a pleasure dealing with them. They are extremely efficient when it comes to service. More

by dawnisoldi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Escobar
Jun 29, 2025 -

Gateway Toyota responded

Thank you for your feedback. We're glad to hear that our team at Gateway Toyota met your expectations.

June 25, 2025

The constant contact and letting the customer know in advance what needs to be done is key to their outstanding customer service. More

by rickymoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA ANACKER
Jun 25, 2025 -

Gateway Toyota responded

Thank you for recognizing our team's efforts to keep communication clear and timely. We wish you well.

June 22, 2025

I went in for a warranty recall on my battery and they did not pressure me into getting everything fixed and telling me that everything is great and I don’t need to do anything until October. So I will be More

by sjvagott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department
Jun 22, 2025 -

Gateway Toyota responded

Glad to hear you had a great experience with our team here at Gateway Toyota. Looking forward to seeing you in October.

June 22, 2025

Pleasant atmosphere, customer service was excellent, service was fast and reliable on how much everything would cost More

by desiree0470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mono
Jun 23, 2025 -

Gateway Toyota responded

We're glad to hear you had a positive experience with us. Our team works hard to maintain those standards, and your feedback helps confirm that mission. Have a great day.

June 19, 2025

From coming in till the end, professional, quick clean comfortable they told me three hours only took two hours More

by Ari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Frio
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