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Gateway Toyota

Toms River, NJ

Overview
Reviews
Vehicles
4.7
232 Reviews
Call Dealership (732) 240-2000

395 Route 37 E

Toms River, NJ

08753

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Showing 232 reviews

June 28, 2025

It was a pleasure dealing with them. They are extremely efficient when it comes to service. More

by dawnisoldi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Escobar
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Jun 29, 2025 -

Gateway Toyota responded

Thank you for your feedback. We're glad to hear that our team at Gateway Toyota met your expectations.

June 25, 2025

The constant contact and letting the customer know in advance what needs to be done is key to their outstanding customer service. More

by rickymoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA ANACKER
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Jun 25, 2025 -

Gateway Toyota responded

Thank you for recognizing our team's efforts to keep communication clear and timely. We wish you well.

June 22, 2025

I went in for a warranty recall on my battery and they did not pressure me into getting everything fixed and telling me that everything is great and I don’t need to do anything until October. So I will be More

by sjvagott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department
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Jun 22, 2025 -

Gateway Toyota responded

Glad to hear you had a great experience with our team here at Gateway Toyota. Looking forward to seeing you in October.

June 22, 2025

Pleasant atmosphere, customer service was excellent, service was fast and reliable on how much everything would cost More

by desiree0470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mono
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Jun 23, 2025 -

Gateway Toyota responded

We're glad to hear you had a positive experience with us. Our team works hard to maintain those standards, and your feedback helps confirm that mission. Have a great day.

June 19, 2025

From coming in till the end, professional, quick clean comfortable they told me three hours only took two hours More

by Ari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Frio
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June 13, 2025

Took the car on time/ completed the Recall/ I was given reports on the cars condition/ all in a reasonable length of time. The gentleman I spoke with whose name was John was very nice not pushy but informa More

by Kueenee2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John my point to the service department
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June 11, 2025

Excellent response to a problem encountered on a trip from Florida. They checked it out immediately. More

by widespace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim O'Brien
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June 10, 2025

Rob Long was exceptional at keeping me updated finding the real problems and getting it fixed timely professionally with a ton of patience and explaining everything clearly doesn't slap you with bogus thi More

by Abe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Long
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June 02, 2025

Rob Long provided exceptional service. He was pleasant and polite. He thoroughly explained the necessary steps needed to keep the vehicle maintained. I appreciated his knowledge and willin More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Long
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Jun 05, 2025 -

Gateway Toyota responded

Thank you for your feedback. We're really pleased to hear about the great service our team provided at Gateway Toyota. We look forward to serving you again.

May 30, 2025

Service was good and efficient. Service rep was friendly and helpful and courteous and knowledgeable More

by dangeiss65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim O'Brien
Report | Print
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