Gateway Toyota
Toms River, NJ
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Service department is very good that's why I go there, But to have to wait 2.5 hours for a simple oil change is not good customer service. When I scheduled my appointment I told them I would be waiting, a But to have to wait 2.5 hours for a simple oil change is not good customer service. When I scheduled my appointment I told them I would be waiting, and to have to wait for 2.5 hours is ridiculous. Since they knew I would be waiting for the vehicle. They should've scheduled it accordingly so I didn't have to wait that long for a simple oil change. This is poor management of the department. Also, I don't like having to talk to a computer to make an appointment. More
The service was excellent and the wait time was reasonable. I would recommend gateway for anyone in the market for a Toyota. Robert sammarco reasonable. I would recommend gateway for anyone in the market for a Toyota. Robert sammarco More