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36 Reviews of Gateway Subaru - Service Center
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February 09, 2017
Great service experience What a relief, A little about myself. I am in the vehicle service industry and frequent many shops and talk with lots of people and needless to say m What a relief, A little about myself. I am in the vehicle service industry and frequent many shops and talk with lots of people and needless to say my Subaru Out Back is 100% crucial to my work. Although I would normally take my vehicle to Gateway Subaru I thought I would try a place closer to my home as it seemed to be a normal shop and save me some drive time. What a huge mistake, My car was rendered unusable once they were done with what should have been a simple repair. I contacted Kris Parker, service manager at Gateway Subaru service department. At that point Kris and his staff were on it. We went over a couple repair options. My car was completed in timely manner and at a cost effective price. Yes, I'm that guy that's really likes his car and everything about what the Out back offers. Thank you again Kris and to you staff, Keri and Shane. That Thanks also goes out to all the friendly mechanic and sales staff who didn't mind answering any of my questions. Have a great everybody. Brian Alley. More
by LMY OutBack
Employees Worked With
Kris Parker
February 01, 2016
Marvin Graham and the dealership/Gateway subaru/Delmar/MD Gateway has been wonderful to us especially Marvin Graham, our sales rep. He is professional, knowledgeable and nothing is too much trouble. He has be Gateway has been wonderful to us especially Marvin Graham, our sales rep. He is professional, knowledgeable and nothing is too much trouble. He has been very helpful every time we see him. I would surely recommend him as a sales rep to any of my friends or family. Wendy and Renee have been very helpful as well. More
by gracie15atbeach
Employees Worked With
Wendy Schiavone, Marvin Graham, Renee Ennis
November 05, 2015
no response to phone calls on my car Tried several times asked about my car got several stories. Still no call back from them. Contacting lawyer. Reporting it stolen. They have had it fo Tried several times asked about my car got several stories. Still no call back from them. Contacting lawyer. Reporting it stolen. They have had it for weeks now. More
by jmccloskeypa
December 04, 2014
Jim is Top Notch The parts department at this location is Great. Jim makes sure that you get what you need almost like he is working on the car with you. Thank You Jim The parts department at this location is Great. Jim makes sure that you get what you need almost like he is working on the car with you. Thank You Jim and all that contributed More
by Charlessf6
Employees Worked With
Jim Carpenter
October 27, 2014
AMAZING EXPERIENCE!!! Thank you KYLE! My husband and I went in for our 30,000 mile check up on my 2013 Forester and while waiting on the maintenance to be completed we started to look arou My husband and I went in for our 30,000 mile check up on my 2013 Forester and while waiting on the maintenance to be completed we started to look around the show room. After talking with Wendy we were introduced to Kyle and hit it off! After a test drive and some paper work we left with a 2015 Forester. Great Car, Great Customer Service! More
by CEThomas
July 31, 2014
Overall. Great experience Great work with everyone on the service team. Even with difficulty with protection insurance company . It's clear the mission with the gateway subaru Great work with everyone on the service team. Even with difficulty with protection insurance company . It's clear the mission with the gateway subaru is really a step above the rest. Was glad everyone was able to help with getting my car back in the best shape possible. More
by jolopez621
Employees Worked With
Tim (Service manager )
