Gateway Subaru - Service Center

Follow up from previous service (maintenance, wheel alignment). Also had to replace the front brake pads and have the rotors turned. By the time I got home (52 miles away), there was a rubbing sound co alignment). Also had to replace the front brake pads and have the rotors turned. By the time I got home (52 miles away), there was a rubbing sound coming from the left front of the vehicle. Subsequently, had to return to the dealership. Adjusted backing plates on rotors. Found normal noise in morning due to condensation that may be rubbing rotors. not sure that the rotors would still have condensation on them after driving 52 miles to the dealership for a 1:15 appointment. No charge assessed. More

Polite and professional. I was in and out in no time. My car was taken care of and even got a free car wash afterwards. Love the crew here. I was in and out in no time. My car was taken care of and even got a free car wash afterwards. Love the crew here. More

They are helpful and take time to listen. I don’t mind waiting because the lounge area is comfortable. I don’t mind waiting because the lounge area is comfortable. More

Made an appointment for oil change/tire rotation, was greeted promptly, waited until service was complete. My car was returned to me in 75 minutes, washed and ready to go. Waiting room was comfortable, greeted promptly, waited until service was complete. My car was returned to me in 75 minutes, washed and ready to go. Waiting room was comfortable, coffee was nearby. More

The people at Subaru are very friendly and they took care in working on my car. The service was done in a timely manner and I like the complimentary car wash. I always go to them for all my service needs. in working on my car. The service was done in a timely manner and I like the complimentary car wash. I always go to them for all my service needs. More

Service was timely, covered all my needs and the car wash was a nice bonus. was a nice bonus. More

Didn’t The problem. A week later I realize that I have a broken head gasket. They should’ve picked that up A week later I realize that I have a broken head gasket. They should’ve picked that up More

Dealership is convenient for my service needs and the service team is very professional from when I walk in the door until my repairs are completed. service team is very professional from when I walk in the door until my repairs are completed. More

Everything went very smoothly, and I was finished quickly. The biggest and most welcome part was the price. I thought it was going to be much more and was surprised when the cost was much less! quickly. The biggest and most welcome part was the price. I thought it was going to be much more and was surprised when the cost was much less! More

ALWAYS A GOOD EXPERIENCE, gREAT SERVICE MANAGER AND SERVICE ADVISORS. THEY CARE ABOUT MAKING THE CUSTOMR HAPPY SERVICE ADVISORS. THEY CARE ABOUT MAKING THE CUSTOMR HAPPY More