Gateway Subaru

Had problems with a battery drain issue since April of last year. Gateway Subaru ordered a new DCM, without charge, and installed it, solving my problem. last year. Gateway Subaru ordered a new DCM, without charge, and installed it, solving my problem. More

We purchased our 2020 Forrester on Dec 19 2019 and are very satisfied with our experience the past 4 years, especially the care and assistance from the salesman that surprised us with the owners manual pa very satisfied with our experience the past 4 years, especially the care and assistance from the salesman that surprised us with the owners manual pages that were paper clipped for my reading and his personal review inside the car before we drove off the lot. Your service personnel have reviewed the invoice with us and also made us aware of the projected amount for the next time to have service. We thank them The eyesight option is what we have recommended to our family and friends, and last month our granddaughter purchased her Subaru with this option More

Easy. Seamless. After sale follow-up helpful. Recommend this dealer to anyone who ask me Seamless. After sale follow-up helpful. Recommend this dealer to anyone who ask me More

The New Car Manager, Don Scullen made the sales transaction effortless, and the salesman Matt Allender went above and beyond to hand deliver the vehicle to our home. it was an absolute pleasure to transaction effortless, and the salesman Matt Allender went above and beyond to hand deliver the vehicle to our home. it was an absolute pleasure to deal with them both and they treated us more like family, then customers. Thank you again. More

Great customer service from salesman Shawn to finance Zach beautiful service center outstanding service and are ascent touring is wonderful Dawn went over all the bells and whistles Shawn patiently helpe Zach beautiful service center outstanding service and are ascent touring is wonderful Dawn went over all the bells and whistles Shawn patiently helped us down load the app if your looking for a car highly recommend More

Gateway Subaru is FANTASTIC! Joe Kostecki was the salesperson that I worked with. His attention to detail was incredible! I must say that I went from a 2005 Honda Element to a 20 Joe Kostecki was the salesperson that I worked with. His attention to detail was incredible! I must say that I went from a 2005 Honda Element to a 2021 Subaru Limited Forester… so there was alot for me to learn! Joe Kostecki took so much time with me. He is so PATIENT… he explained everything in simple easy to understand language. Going from a 2005 car to a 2021 car had me a bit overwhelmed at first; however, Joe Kostecki was there the entire time explaining and answering all of my questions… and I had alot of questions! I really was amazed at his kindness and his patience with me. He is just amazing…his patience helped to relieve alot of my anxiety over this upgrade from a 2005 car to a 2021 car. I am telling everyone that I know about how great he was to work with. It was a pleasure to do business with him. More

A pleasure to deal with an organization which abstains from pressure tactics from start to finish. from pressure tactics from start to finish. More

The personnel I dealt with at Gateway were a pleasure to do business with. They took enough time to answer any and all of my questions and never pressured me. The original price quoted me was fair and the t do business with. They took enough time to answer any and all of my questions and never pressured me. The original price quoted me was fair and the trade in number they readily increased to match another offer I had received. I would recommend this dealership in a heartbeat. I have yet to deal with the service dept. I hope they are as accommodating as the sales dept. More

Excellent service from all departments. Joe K from WV , our salesman, did a great job of handling all the details from start to finish. Staff was friendly and knowledgeable. Overall super Joe K from WV , our salesman, did a great job of handling all the details from start to finish. Staff was friendly and knowledgeable. Overall super experience! More

Excellent customer service! Friendly, capable staff. Helpful from start to finish. I highly recommend Gateway. Friendly, capable staff. Helpful from start to finish. I highly recommend Gateway. More