Gateway Kia of Denville
Denville, NJ
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201 Reviews of Gateway Kia of Denville
Jacked up prices My worst experience ever at any dealership no matter which brand over the past 30 years. Jacked up the price then talking genreous discout. They tr My worst experience ever at any dealership no matter which brand over the past 30 years. Jacked up the price then talking genreous discout. They treated me as if I was an idiot and did not do my homework before I came in. When I presented a price from another dealership they laughed at me and told me to buy 3 for them. And then the manager told me to get out!!!! Virtually thrown out. I bought my Kia Optima at the other dealership at exactly the price they had quoted, friendly curteous and no hussle. More
Tom Scott is the bomb! :) What a joy it was to work with Tom. He was pleasant and courteous, and made every effort to listen to my wants and needs. In the end, I got what I wan What a joy it was to work with Tom. He was pleasant and courteous, and made every effort to listen to my wants and needs. In the end, I got what I wanted, for a reasonable price. Thank you very much! See you again in four years, Diane M More
This is my second purchase/lease with Gateway Kia of Denville. I am back a second time because of the quality of the vehicles as well as the quality/ professionalism of the staff. From sales to servic Denville. I am back a second time because of the quality of the vehicles as well as the quality/ professionalism of the staff. From sales to service they are all top notch! Great experience as always! More
Went into Gateway Kia to swap out my sorrento for a brand new one. Aside from the time it took to complete the transaction (but let's face it, all car transactions take a while), every thing was excellent new one. Aside from the time it took to complete the transaction (but let's face it, all car transactions take a while), every thing was excellent! More
My experience at Denville Kia was great ! I was satisfied with service, friendliness and with deal I got. Lee bates salesperson was great...he was very professional and helped me get the best deal. I am happ with service, friendliness and with deal I got. Lee bates salesperson was great...he was very professional and helped me get the best deal. I am happy with my car as this is my second Kia Sorrento I lease. I love this car's performance . I will definitely recommend this dealer to my friends and family. Thanks to all the guys at Denville Kia for their great work and professionalism. More
Went into the dealer to see a new car that had just came out. spoke with a sales person and showed me the car. When they started with the sales pitch of we give you 5k off the car i should have left then. out. spoke with a sales person and showed me the car. When they started with the sales pitch of we give you 5k off the car i should have left then. I responded yes but you jack up the price of the car 4k "oh but we give you a loner car' yea so do most dealers. "we give you free multi point inspections with your oil changed" yea so do everyone else. DAILY emails from them with specials THIS DAY ONLY crap was going to test drive the car on Saturday afternoon but at 900 i get a call at 920 i get a call at 1030 i get a call so that made up my mind and i took my business elsewhere. More
Great experience at Gateway Kia in Denville. Fantastic customer service, thorough knowledge of vehicles, and friendly staff. I would highly recommend buying a car here. Aces all around. customer service, thorough knowledge of vehicles, and friendly staff. I would highly recommend buying a car here. Aces all around. More
Stay away!! Lowest ethical standards andthey prey on elderly and uninformed customers. sold damaged car and slammed my 84 yr old father for $700 for a flat tire. Wait until you get in their sales offi elderly and uninformed customers. sold damaged car and slammed my 84 yr old father for $700 for a flat tire. Wait until you get in their sales office and the high pressure nonsense to sell "warranties" on a car that supposedly already has the best warranty. Even after rejecting this they still tried to slip in into the contract. Without doubt will deceive you. The sales guy we first dealt with was so incredibly unknowledgable about the cars it was almost as if he was just a kid hanging out at the dealership. Shockingly bad and will report to BBB. More
Came at 2:30 left a 9 at night, was told would be out in two hours (with infant) They said they could remove the horrible pin striping to make the deal on the day; later explained "t can't be done- paint two hours (with infant) They said they could remove the horrible pin striping to make the deal on the day; later explained "t can't be done- painted on. Sorry." Tried to charge me 400 dollars for rebate details they agreed to on the day of the sales; three months after the sale of the car- they are demanding -threatening for 400 bucks - Watch the rebate details closely and the finance department. Their mistakes will cause you strife and anger, Didn't get my plates, which I paid over 200 bucks for at the time, that is, until 2 WEEKS past the deadline. I drove the car illegal b/c we had no other car. I was told to "tell the cop to call the manager at Denville KIa Gateway!" They called the house and made threats about lawyers and court while the debate of the rebate was being challenged and proved (3-4 times). Serious Warning! Not worth the strife! BEWARE! Go elsewhere! More
Going to Kia of Denville was best experiance I have ever had when buying a new or used car. I would highly recommed going to Kia of Denville, even if you live out of state. Everyone from my sales rep Mike had when buying a new or used car. I would highly recommed going to Kia of Denville, even if you live out of state. Everyone from my sales rep Mike to the sales manager to even the finance manager made the whole car buying experiance so effortless and no pressure what so ever. More