
Gateway GMC
Dallas, TX
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76 Reviews of Gateway GMC
Pablo was great, from the moment I arrived at Gateway and throughout the process of determining options, finding exactly the right car for me and negotiating a fair price. He was friendly, straight forward throughout the process of determining options, finding exactly the right car for me and negotiating a fair price. He was friendly, straight forward and knowledgeable and treated any questions or preferences I voiced to him with respect from start to finish - a rare experience for a woman shopping alone, unfortunately. Pablo and the team at Gateway made the whole experience much easier and more pleasant than any I've ever had and I feel confident that the service team will continue this high level of support as I enjoy my new car. More
Purchased car in 2002/Ewing Buick. Dealership close to home. Salesman was knowledgeable in sales and offered exactly what requested. Also friendly/offered support& followed through on every detail.Great J home. Salesman was knowledgeable in sales and offered exactly what requested. Also friendly/offered support& followed through on every detail.Great Job, I am very satisfied. More
The dealership is great!! I love the attention they give to my car. I suggest that you join the forum for your car if you purchased a new one as that will tell you a lot of the things that you may forget, o to my car. I suggest that you join the forum for your car if you purchased a new one as that will tell you a lot of the things that you may forget, otherwise you can still call the service department and they will help!! That is why they are awesome!! More
When i brought my vehicle in, they told me it would take 30 - 45 minutes for the oil change. I thought they were under estimating it like most dealerships, but it was done on time. And they also washed it 30 - 45 minutes for the oil change. I thought they were under estimating it like most dealerships, but it was done on time. And they also washed it for me. More
Kelly is very personable, not at all a pushy salesman.....There was some hail damage that was not noticed. When the dealership was called, they resolved the issue immediatly. One suggestion ho salesman.....There was some hail damage that was not noticed. When the dealership was called, they resolved the issue immediatly. One suggestion however,,,the inconvenience to the customer is an area where improvement could be made. Sales are difficult these days, and the customer experience is what keeps the customer coming back...Also make sure the sales people are upto date on relevant articles portraying your brand as number 1 in a certain area. All in all a very pleasant experience. More
Gateway has always been very professional and timely in their service and follow up calls. I would highly recommend their service dept as they are top notch! their service and follow up calls. I would highly recommend their service dept as they are top notch! More
Robert (my salesman) was friendly, attentive, showed me several options and with each truck he showed me and explained the options and most importantly to me the rebates and discounts with each vehicle. N several options and with each truck he showed me and explained the options and most importantly to me the rebates and discounts with each vehicle. No hassels, didn't have to ask, no run arounds, no time wasted with going back and forth to managers, etc. For me it was far and away the best dealer experience I've ever had, bar none. I had visited 2 other Chevrolet dealerships and an unnamed competitor in the previous 24 hours, and ended up with a more optioned and nicer truck in the price range I needed to be in. I definitly recommend visiting Gateway, and make sure you ask for Robert Pope. More
Charles is always a pleasure to work with. He is very kind, listens and gets everything done...more than I ask for. My car is always clean when I pick it up, inside and out! kind, listens and gets everything done...more than I ask for. My car is always clean when I pick it up, inside and out! More