Gateway Classic Cars of Chicago

Would not trust with a single $1. Buy with EXTREME CAUTION and don't believe a single word they say. I bought an Opel from this dealership at their Tampa location and was told eve Buy with EXTREME CAUTION and don't believe a single word they say. I bought an Opel from this dealership at their Tampa location and was told everything was in working order and was drivable. It was NOT in working order and the driving video shared was apparently from many months prior. First of all, they got the year wrong on the paperwork, which meant all of the paperwork had to be redone. I told them I would sign the new paperwork when I arrived in a week and a half time. After badgering me everyday for days to sign the updated paperwork remotely (should have been a big red flag, but I thought I could trust these guys), I signed the updated paperwork. They were clearly badgering me to sign the updated paperwork because the car was far from drivable. There was a MAJOR leak coming from the fuel tank (gushing ounces of fuel a second) AND a carburetor fuel leak, constantly dripping fuel inches from the exhaust header. Far from drivable. On top of this, they had to cold start the engine with starting fluid directly to the carburetor (likely also related to the carburetor leak issue, but sorting through that at the moment). Now when buying a classic car, I expect to have to do some work. I'm not complaining about the following, but would have appreciated being aware of these before buying - the headlights didn't work; one brake light was out; the aftermarket alarm for the car didn't work; there were some exterior and interior blemishes that conveniently weren't captured in various picture angles (I actually think some photos were doctored looking back at the picture, but obviously hard to prove)... These alone are annoying, but all of them are expected in buying a 50+ year-old classic car. What is NOT expected is to show up to a dealership expecting to drive a car away for them to have to start a car with starting fluid and when they add fuel, have that fuel pouring out of the bottom of the gas tank. Even if those were fixed, fuel dripping onto the exhaust headers is a recipe for highway disaster. I talked with the corporate team who felt this was an appropriate way to deal with customers. No redressability or accountability! More

Great car, Very pleased with the customer service. Ok. First off to all potential buyers of classic cars that are o consignment for the seller. Gateway can only give you what information they get fro Ok. First off to all potential buyers of classic cars that are o consignment for the seller. Gateway can only give you what information they get from the seller. Buying a classic car is a big risk if you do not educate yourself in what potential problems these cars can have. I have had over 30 classic cars over the years and I can tell you, everyone of them had some type of issue. I just purchased a 1948 Ford Coupe from Gateway in Illinois. I talked to the salesman to get a general ideal of the car and its condition and his opinion of the car. He was very honest about what he knew about the car and its condition, After looking at the many pictures and studying them I was able to determine what the car had as far as the frame and drivetrain, The pictures helped in my purchase of the car. Buying a car site unseen can be a little nerve wracking. The purchase went fairly smooth and there were a few small problems that were worked through. I expected this as you are dealing by phone and email, The staff was great at getting the deal done as far as the money and paperwork. The office lady was VERY helpful in getting a title problem worked out with the DMV that was no way there fault. The salestaff did a great job in getting the transpotation arranged and called several times to CHECK In on the progress. The car arrived one day earlier than exspected and damage free. The car was everthing I expected and then some. I am vert pleased and even with a few minor problems that I expected buying a car unseen I could not be more happy. I have enjoyed a 500 mile cruise with the car with out a problem. If you are not a mechanical person I encourage you to do your homework and find a Qualified person to evaluate the car before purchase. Gateway has no problem with this request and they state that on there web site in the guide to buying a car online. Read the CEO corner it helps in understanding what buying a classic car is all about. I am very pleased with this company and will be consigning a 1962 for Galaxie with them in the future. Many thanks to Ayahn Ozgen the salesman and a big thank you to Sarah in accounting for keeping in touch with the DMV hiccup and helping me to get it done right. More

Get what they promise in writing! I contacted these people because I was interested in selling my classic car. I was told by the salesman that they charge $249 to place my car in thei I contacted these people because I was interested in selling my classic car. I was told by the salesman that they charge $249 to place my car in their showroom for 90 days, and their Commission rate was 12 1/2%. When figuring what I would net on the car the Commission rate was more than 20%. Watch these guys the are not truthful. Needless to say I will not have them sell my car. More

Service second to none I recently purchased a vehicle from this dealer & had an amazing service experience. I was an out of town buyer & had many hoops to jump through with I recently purchased a vehicle from this dealer & had an amazing service experience. I was an out of town buyer & had many hoops to jump through with my lending institution, but Brian Mitchell was patient, kind & helpful every step of the way. He worked closely with me to ensure my husband's dream car didn't slip through our fingers. I can't thank him enough & would recommend this dealer to anyone in the market for a classic car. More

Very helpful The transaction went very smooth, they recommended at great guy Bill Krieger to check out and appraise the car. Great show room to visit to see some The transaction went very smooth, they recommended at great guy Bill Krieger to check out and appraise the car. Great show room to visit to see some old cars. More