Gateway Chevrolet - Service Center

CODY IS THE BEST ADVISOR EVER HE IS SO GOOD I THOUGHT HE WAS A MANAGER AND MADE MY EXPERIENCE BETTER THAN EVER WAS A MANAGER AND MADE MY EXPERIENCE BETTER THAN EVER More

My car was in the shop for lifters replacement. It took almost two weeks sitting there as one of the service reps resigned and my car was lost in the shuffle. When I did get my Tahoe back, it was f It took almost two weeks sitting there as one of the service reps resigned and my car was lost in the shuffle. When I did get my Tahoe back, it was filthy on the inside and even had rain spots on the dash. It looks like they left my windows open while it was raining. After driving my car, the engine hesitated and I had to take it back. They then said it needed spark plugs and wires. After $4000 worth of work covered by my extended warranty but still having to pay a $200 deductible, I then had to go back for another $400 bill. I have taken my 2017 Silverado there, my 2019 Cruze, and now my Tahoe and each time have left dissatisfied and feeling like I had to pay alot more than the initial quote. I’m done with this place. More

They took my car in and didn't give me a rental until four weeks later. They do a xxxxty job of letting you know what's going on with your car. They will lie and say they hand washed your car in reality four weeks later. They do a xxxxty job of letting you know what's going on with your car. They will lie and say they hand washed your car in reality they put it through a carwash. They don't give two cents about your car. They treat them and drive them with no care in the world. More

Thank you for being transparent about the timing for serving due to last minute work load for the holiday. serving due to last minute work load for the holiday. More

Great customer Service! !!! Very friendly and paid close attention to my needs! Dominick will always be my go-to guy Peroid!!!!!! !!! Very friendly and paid close attention to my needs! Dominick will always be my go-to guy Peroid!!!!!! More

Robert helped get my car in a timely manner. Once he got the report he gave me a call to go over my options. Shortly after the car was done. Quick service and a detailed report. Gotta love it. Once he got the report he gave me a call to go over my options. Shortly after the car was done. Quick service and a detailed report. Gotta love it. More

Cody was great to work with, he is professional, knowledgeable, friendly and kept me informed. I am happy with the service performed and would highly recommend Gateway for all service and purchase n knowledgeable, friendly and kept me informed. I am happy with the service performed and would highly recommend Gateway for all service and purchase needs! More

Fast service with a friendly staff. Enjoy working wirh Zack for our service needs. Thanks for taking care of our Traverse Enjoy working wirh Zack for our service needs. Thanks for taking care of our Traverse More

It’s not about the dealer. It’s about the service. It was given to me by Zack calling me everything and everything was fine. It’s about the service. It was given to me by Zack calling me everything and everything was fine. More

Great service! Our sales man Joseph was amazing! He really made the process easy and comfortable! Our sales man Joseph was amazing! He really made the process easy and comfortable! More