Gateway Chevrolet - Service Center

The appointment was easy to schedule. Dominick the service writer was very straight forward. The techs had my vehicle in and out in the time promised. I was very satisfied with the whole Dominick the service writer was very straight forward. The techs had my vehicle in and out in the time promised. I was very satisfied with the whole process from beginning to end. More

Great and fast to repair some issues i had in my truck very communicative 100/100 very communicative 100/100 More

It has always been a pleasant experience. Everyone has a great attitude. Special complement to Zach Sheldon. Everyone has a great attitude. Special complement to Zach Sheldon. More

Anthony helped me with all my service needs and been multiple times and always happy with the service. multiple times and always happy with the service. More

Zach was great to work with. I serviced my 02 Chevy xtreme here, and since it’s so old they didn’t try to sell me anything I didn’t need. Very helpful team. I serviced my 02 Chevy xtreme here, and since it’s so old they didn’t try to sell me anything I didn’t need. Very helpful team. More

Fast and always respectful. Appreciate everything. Truck came back like new. No issues to report. Been using Gateway for years. Appreciate everything. Truck came back like new. No issues to report. Been using Gateway for years. More

My vehicle had a headlight out the person that assisted me said it might be under warranty I ask but never got back to me if yes it’s under warranty or not very poor customer service me said it might be under warranty I ask but never got back to me if yes it’s under warranty or not very poor customer service More

One of the worst experience I have every had. I took my vehicle in for a oil change and to see if they tell me what was wrong with my display screen for my radio.(But for the problem with the rad I took my vehicle in for a oil change and to see if they tell me what was wrong with my display screen for my radio.(But for the problem with the radio display I would have went to Air Force Base) The radio worked. However, the screen displayed error reading on the screen. I arrived at 0900 hours and my appointment was as 0920 hrs. The service took entirely too long. I went outside looking for my vehicles at 1200 hours and discovered it was still with the technician in the bay with the hood open. I noticed the technician continuing dropping tools inside my engine and walking back and forward typing to recover said tool It seemed he could not see inside clearly. As he stayed on his tippy toes bending over the vehicle engine. He left the vehicles several time and returned and asked for help and finally was able to change the oil. I informed Cody I decided not to get the vehicle wash as it was taking too long and I had to go. I did not receive a the multi point inspection report. When The technician, Rigo Ruiz, parked my vehicle and I took the keys. (I had already paid Cody for the service) I had to removed the plastic off my seat, paper mat, and the card from my windshield before driving off at 1235 hours. More

Service was great, but need to have more complimentary items for customers while waiting other than water. items for customers while waiting other than water. More

Lack of communication I was never called with an update. Service advisor said my car was ok and was ready for pick but when I got there they ended up finding the problem and I ended up driving up there and Service advisor said my car was ok and was ready for pick but when I got there they ended up finding the problem and I ended up driving up there and it’s 40 minutes from my house to be told it’s not ready. More