Gateway Chevrolet - Service Center

Excellent service everyone was kindness I recommended to all they even give u a ride for your rental all they even give u a ride for your rental More

Liz is the best. She always takes great care of me and my truck. I’m super happy She always takes great care of me and my truck. I’m super happy More

Robert was very helpful upon arrival for drop off & pickup of vehicle. Service was fast, I brought in my car at 7AM & it was ready by lunch time pickup of vehicle. Service was fast, I brought in my car at 7AM & it was ready by lunch time More

This is the only place I take my vehicle. They do a wonderful excellent job. They do a wonderful excellent job. More

Fue un excelente trato estamos muy contentos con el dealer y regresamos cada cada vez que es posible dealer y regresamos cada cada vez que es posible More

Good place and always clean & fresh inside, the workers are always helpful and attentive and nice. are always helpful and attentive and nice. More

As always never disappoints Anthony my service rep made things happen go here.everyone yes things happen go here.everyone yes More

Service advisor: Dominick B Technician: Nadia C I purchased this vehicle from Courtesy Chevrolet. The day after taking it home I experienced several electrical issues. I attempted to take the vehicle purchased this vehicle from Courtesy Chevrolet. The day after taking it home I experienced several electrical issues. I attempted to take the vehicle to Courtesy Chevrolet Service three days later and was told they would not even look at the vehicle for 5 to 7 days and I would need to secure a rental car. This was poor service for a vehicle I just purchased for 40k. I refused to wait and took the vehicle to the closest dealership to me which was Sands Chevrolet in Surprise. I took the vehicle in twice just to be told the technician could not duplicate the electrical issues I described, and the vehicle was showing no error codes. Sands refused to do anything further to assess the issues with my newly purchased, still under warranty vehicle. I was told to take it back to Courtesy Chevrolet or get a second opinion if I was still having issues. Not two miles off the lot I experienced the same issues immediately. I then contacted Gateway Chevrolet which is a dealership I have dealt with over the years and have purchased several vehicles from. If they would have had the vehicle I was looking for, they are always my first choice. My assigned service representative at Gateway Chevrolet was Dominick B. I was extremely frustrated with the previous two dealerships and explained all the issues I was having to Dominick. Dominick was very attentive and assured me that Gateway Chevrolet would not pass the buck and perform the necessary inspections and tests to find the problem with my vehicle. Dominick kept me informed throughout the process and immediately notified me when several communication codes were found on my vehicle. This explained all the electrical issues that I was told by Sands Chevrolet did not exist. The vehicle was assigned to Technician Nadia Cabrera. Nadia was very patient and professional through this process and identified all the areas that needed attention. Dominick informed me of all that needed to be done and kept me informed throughout the experience. My vehicle was repaired and so far, I have no other issues. Gateway Chevrolet took care of my vehicle even though it was not purchased from them and restored my faith in the Chevrolet brand. Dominick and Nadia showed care, concern, and professionalism in dealing with this matter. I believe they both went above and beyond to make sure I was taken care of and made me feel like a valued customer. Gateway Chevrolet will always be my number one dealer thanks to the hard-working staff from sales to service. Thank you, Dominick and Nadia, for helping me and my family get our vehicle back on the road. More

very nice to me and car ac works great now great service 10/10 recommend 10/10 recommend More

Always have excellent customer service! Been a customer for years. Always very, very happy and satisfied. Been a customer for years. Always very, very happy and satisfied. More