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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,876 Reviews

3,876 Reviews of Gateway Chevrolet - Service Center

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December 31, 2024

Excellent service! Compassionate customer care. The body shop is efficient and professional. Thank you for your honesty and integrity. More

by dawnettam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Told me service would be a 3-1/2 hour wait which is already a lot on a Monday. I then waited 8 hours all I got was a sorry and 10$ off. My day was wasted. I would not recommend this service department More

by algabraic70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
December 31, 2024

Quick and friendly and in a timely manner. But the phone system when you call in to get to someone in service it just rang and rang and had to call back to the operator and have her put me thr More

by moonstargazer69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
December 30, 2024

It was excellent customer service from beginning to end. The team was prompt and knowledgeable. More

by RLWELLS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

It’s a great dealership with awesome customer service. They always attend to my needs . More

by jorge.montague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody from the service department
December 27, 2024

Was very prompt in helping me and answered all my questions that I needed answered More

by sar6900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
December 25, 2024

Our vehicle was serviced at Gateway. Zack quoted me an estimate and the time for the job to be completed. Both were right on target. More

by RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
December 24, 2024

My car was done on time and the work performed was very good. The wait was shorter than I anticipated. More

by don.pallotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
December 24, 2024

service department was great and got right to the problem very quickly. they took great care of me and my vehicle. More

by DEBSDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zach in service
December 23, 2024

Recall work was completed in a very expeditious manner. Quoted at up to 4 hours and it took only an hour. Lyft was arranged by the Dealership and took me home and picked me up. More

by djlind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, Service Advisor
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