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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,837 Reviews

3,837 Reviews of Gateway Chevrolet - Service Center

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October 27, 2023

My service advisor, Kyle, was great. For my first service at Gateway, it was an excellent customer experience. Thank you, Kyle! More

by John Brehm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in Service.
October 26, 2023

Service guy Anthony told me 2. 5 hours and he was correct I waited from 11:15 to 2:30 More

by jtonto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Service
October 26, 2023

Didn’t like the fact that I had an appointment and still waited 45 min for the representative to approach me even though I was the first car More

by Marcos0312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t want to get anyone in trouble
October 25, 2023

Awesome expedient great value courteous knowledgeable polite efficient clean professional convenient trustworthy local ABSOLUTELY THE BEST!!! More

by azrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department was AWESOME
October 25, 2023

i really liked zach my advisor super friendly and nice. I was fortunate my issue was covered under warranty so no out of pocket expense More

by JOHN.HOFFMAN172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zach
October 24, 2023

Every visit it has taken hours to complete a scheduled oil change. If it was not included in my car payment I would advise taking my car here. More

by Steven Cother
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Acosta
October 19, 2023

Easy to work with, kept us informed with the warranty coverage & parts availability. Our car was returned to us as scheduled. Will recommend to our family & friends. More

by EDUARDO.JIMENEZ14159@Gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erasmo "Razz" Quirino
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

Cody in the service center was very professional and helpful making sure that I understood everything that was happening and that I was comfortable with the process. More

by dukeoflucky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
October 19, 2023

2 hour wait WITH AN APPOINTMENT. Ridiculous, why make appointments if your not going to honor them? 8:20 AM appointment, my car was not serviced until 10:30. Waste of a morning for More

by ROBBIEP59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
October 18, 2023

Friendly and quick service. Everybody went a little extra than expected. Even washed the vehicle. More

by jmrey295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All customer service dept
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