Gateway Chevrolet - Service Center

When I go to the service department, they are pleasant, cooperation, and helpful. They help me decide whether I need like my spark plugs change and items like that. cooperation, and helpful. They help me decide whether I need like my spark plugs change and items like that. More

Don't know how many times I have to fill this out . Great job .I'm done . Great job .I'm done . More

Thank you for everything , we are satisfied with your service. Definitely we will back when that to be necessary. service. Definitely we will back when that to be necessary. More

I have had nothing but a positive experience every time I need to go to Gateway. need to go to Gateway. More

Dominick always provides great customer service during our visits. He was able to answer my questions and resolve our vehicle issues. our visits. He was able to answer my questions and resolve our vehicle issues. More

Liz was great with her assistance in all matters. Even after we had to take in the card for the same issue twice she ensured us it would be taken care of and her communication was great throughout th Even after we had to take in the card for the same issue twice she ensured us it would be taken care of and her communication was great throughout the entire process. More

Every time I go for a SCHEDULED oil change it takes 2-3 hours for 30 mins worth of work. If I did not have them included in my car purchase I would not go here. hours for 30 mins worth of work. If I did not have them included in my car purchase I would not go here. More

It was a pleasant experience. The service advisor was attentive and courteous, the waiting area was clean and comfortable. The service advisor was attentive and courteous, the waiting area was clean and comfortable. More

Normally have good luck at this dealership service center. 4 hours for an oil change and rotation. Poor communication, car wasn't washed at end of service. Had to go find sale rep multiple times to s center. 4 hours for an oil change and rotation. Poor communication, car wasn't washed at end of service. Had to go find sale rep multiple times to see what was going on. Asked him to look at a couple things that have came up on past service appointments. He told me they needed two days to diagnose the problem. Explained I needed the car since no loaner cars are available and that i was staying at dealership until routine maintenance was performed. He apologized and said they we really busy. More

Having professional and personable employees who really care and have the knowledge to repair vehicles is a true blessing. care and have the knowledge to repair vehicles is a true blessing. More