Gateway Chevrolet - Service Center

Service Advisor was Dominick took the time to explain the reason for check engine light and answer any questions I had. Great Service! reason for check engine light and answer any questions I had. Great Service! More

Service was prompt and excellent in spite of how busy it was at the time. was at the time. More

Over priced. Not good at getting back to you in a timely fashion. Car was not well taken care of while it sat for a long time unnecessarily. They had to jump my c Not good at getting back to you in a timely fashion. Car was not well taken care of while it sat for a long time unnecessarily. They had to jump my car because they left it sitting so long with the door cracked open. More

Sales department is great easiest truck I have ever bought. I would recommend buying the vehicle there and not deal with there service department at all. I had a new OEM accessory that wasn't funct bought. I would recommend buying the vehicle there and not deal with there service department at all. I had a new OEM accessory that wasn't functional bought through the dealership. they took it back but could not refund my money they had to get authorization from their vendor. Mind you I bought it from gateway. Was promised a check the week of Thanksgiving and still have not received my refund. I even called John the manager for the service department. I also bought another OEM part that was delivered in unacceptable condition. Still have not resolved that issue either. More

LIZ IS THE BEST SHES ALWAYS EXTREMELY HELPFUL I APPRECIATE WHENEVER SHE HELPS ME. She’s the best! APPRECIATE WHENEVER SHE HELPS ME. She’s the best! More

They took the time to complete a recall even though I only made an appointment for an oil change. only made an appointment for an oil change. More

I've been servicing my vehicle here now for a few years. I've never had any issue with the Service Department. They are always professional and helpful. My service is always done in a timely manner and t I've never had any issue with the Service Department. They are always professional and helpful. My service is always done in a timely manner and the work they do is excellent. I've never had a major issue because they stay on top of things. I wouldn't go anywhere else. More

My service advisor was super friendly, the facility was clean, but waiting for an oil change can be expected for about an hour. Kind of wish they had more flexible timing. clean, but waiting for an oil change can be expected for about an hour. Kind of wish they had more flexible timing. More

Brakes are squeaking and was told there is nothing wrong and they will continue to squeak. If nothing wrong why are they squeaking? Very disappointed was told mechanic power washed them which was not done. and they will continue to squeak. If nothing wrong why are they squeaking? Very disappointed was told mechanic power washed them which was not done. More

I’ve had my truck in 2 or 3 times for the same problem. They say they can’t replicate the problem despite me telling them EXACTLY how to do it. They’ve told me the settings were wrong twice yet it still co They say they can’t replicate the problem despite me telling them EXACTLY how to do it. They’ve told me the settings were wrong twice yet it still continues to not work like it is supposed to. HIGHLY DISAPPOINTED. Most likely will take it to another dealer to get it fixed. More