Gateway Chevrolet - Service Center
Avondale, AZ
3,834 Reviews of Gateway Chevrolet - Service Center
I went for a oil change @ 11:20 am was my appointment and got out @ 2:00 pm. They call me and say that my car was ready I payed went to my car and realized that didn't reset the oil life and didn't have the got out @ 2:00 pm. They call me and say that my car was ready I payed went to my car and realized that didn't reset the oil life and didn't have the date wen I had to go back for my next oil change. So told the person and took my car again waited for 15 to 20 more minutes he came to me and told me your car is ready and that they dining change the oil they change the oil in 20 minutes, I won't take my car to you anymore this is my second time and my last time, horrible sirve in gateway chevrolet... More
They were quick to finance me and take my trade! However I am having issues with the vehicle I purchased and talking with a GM or even getting a call back is not happening! Horrible experience However I am having issues with the vehicle I purchased and talking with a GM or even getting a call back is not happening! Horrible experience More
Great communication from my service advisor . Service was done in a timely manner . I waited there for my truck to be serviced . The lobby area was very clean. Service was done in a timely manner . I waited there for my truck to be serviced . The lobby area was very clean. More
Originally had some issues with getting warranty claim processed in a timely manner. No one would return my calls. Finally drove into the dealership and spoke with the GM Robert Revere. Mr Revere immediat processed in a timely manner. No one would return my calls. Finally drove into the dealership and spoke with the GM Robert Revere. Mr Revere immediately dropped what he was doing and took me back to the service department personally. He introduced me my service advisor, Liz Diaz. Liz was absolutely phenomenal. She always kept me informed and her follow up was terrific. My warranty service claim was quickly processed and my vehicle is now in working order. I highly recommend Liz Diaz and Gateway Chevy. More