Gateway Chevrolet - Service Center

Service people very nice. Oil change 2 1/2 hours. Most places would be a lot less. I wasn’t informed that it would take this long. And I had an appointment. Oil change 2 1/2 hours. Most places would be a lot less. I wasn’t informed that it would take this long. And I had an appointment. More

Great friendly service as always. They were quick and efficient. Zach provided estimates and explained options. They were quick and efficient. Zach provided estimates and explained options. More

Cody advocated for me and did an amazing job keeping me updated on my vehicle. At first I was not happy with the dealership and the answers I was getting. Cody was the only one that trully cared about my s updated on my vehicle. At first I was not happy with the dealership and the answers I was getting. Cody was the only one that trully cared about my situation and really help and got me a rental car while my car was on the dealership waiting for the parts to be deliever. He kept me updated and answer my questions. He is truly awesome and has amazing customers service. More

As always Liz is great to work with. I’ve never had a bad experience when she is taking care of my car’s needs. I’ve never had a bad experience when she is taking care of my car’s needs. More

I believe Vicky was my service advisor. She was friendly, helpful and efficient. I will return for future needs! She was friendly, helpful and efficient. I will return for future needs! More

Juan in the service department took good care of me. Got me me in and out as fast as possible, extremely helpful, hope on my next visit i get him again Got me me in and out as fast as possible, extremely helpful, hope on my next visit i get him again More

Zach is always very helpful and attentive to what needs done. He communicates well and does his best to meet our expectations and exceed them! done. He communicates well and does his best to meet our expectations and exceed them! More

No updates what so ever, I had to call to get them every time, took two days to complete my simple job. time, took two days to complete my simple job. More

I really liked the pleasant personality of my Advisor who oversaw my oil change. Chandler Willis. It was not his fault that only one person was the greeter that day. This was the first time for me, having t oversaw my oil change. Chandler Willis. It was not his fault that only one person was the greeter that day. This was the first time for me, having to wait 15 minutes to be acknowledged. More

I went for a oil change @ 11:20 am was my appointment and got out @ 2:00 pm. They call me and say that my car was ready I payed went to my car and realized that didn't reset the oil life and didn't have the got out @ 2:00 pm. They call me and say that my car was ready I payed went to my car and realized that didn't reset the oil life and didn't have the date wen I had to go back for my next oil change. So told the person and took my car again waited for 15 to 20 more minutes he came to me and told me your car is ready and that they dining change the oil they change the oil in 20 minutes, I won't take my car to you anymore this is my second time and my last time, horrible sirve in gateway chevrolet... More