Gateway Chevrolet - Service Center

John was very helpful, to try to get me the best price for the work done on my Silverado, 2500, Duramax diesel. I was surprised that I did not get my truck washed like when I have service at Sands Chevr for the work done on my Silverado, 2500, Duramax diesel. I was surprised that I did not get my truck washed like when I have service at Sands Chevrolet in Surprise. When I picked up my truck I could not get it started, then John from the service dept noticed that my Truck Hood was not down and locked. Thank goodness it would not be safe if the hood popped open while driving home. More

Problem diagnosed and fixed as soon as the part came in. Communication was good around the diagnostic results. Communication was good around the diagnostic results. More

Cody was awesome and kept in communication with me throughout the process of my vehicle repair. throughout the process of my vehicle repair. More

It’s a great dealership I have never had an issue with them they have always help me out with everything I need them they have always help me out with everything I need More

The service was great and quick and I was told exactly what would be happening with the vehicle. what would be happening with the vehicle. More

Great service technician. He provides good help and explains everything. Good service overall whe the trucj is serviced He provides good help and explains everything. Good service overall whe the trucj is serviced More

Service was extremely long was appointment time wrong I was told to be there at 700am to drop off pick up time 600pm when I received the call was told to be there at 700am to drop off pick up time 600pm when I received the call More

John was friendly and apologetic for the long wait time. Made sure to let me know what was service was being completed for my vehicle and what the cost would be outside of my service coverage plan which was Made sure to let me know what was service was being completed for my vehicle and what the cost would be outside of my service coverage plan which was super appreciated. My vehicle was ready to be picked up before the initial appointment time, even. 10/10 recommend. More

Drop off was quick and efficient. Got checked in and got everything taken care of same day. Got checked in and got everything taken care of same day. More

good communication, fast repairs, answered questions, always polite, understanding of what i expected of them fast check out always polite, understanding of what i expected of them fast check out More