Gateway Chevrolet - Service Center
Avondale, AZ
3,828 Reviews of Gateway Chevrolet - Service Center
Worst experience in my life I have my car for three months and it’s been in the shop five times going on a week now and I have not received a loaner at all. I received a loaner time out of the five tim months and it’s been in the shop five times going on a week now and I have not received a loaner at all. I received a loaner time out of the five times has been in the shop again. This is the worst experience ever bad customer service. More
The service team is always very polite and professional, Fantastic service. My wife also has purchased a car from the same dealership and she also has had great experiences. Fantastic service. My wife also has purchased a car from the same dealership and she also has had great experiences. More
We always receive amazing customer service no matter whar department it is! Everyone is also very helpful and pleasant. department it is! Everyone is also very helpful and pleasant. More
Got the recall notice on airbag issue. Called to make appointment, clearly stating it was for the recall issue. They assigned a time two days later. So I do a 25 mile round trip to learn t Called to make appointment, clearly stating it was for the recall issue. They assigned a time two days later. So I do a 25 mile round trip to learn they don't have the part. I knew they had to order them, but wouldn't have me come in unless the part was there! Somebody should have caught this before scheduling my time...... Was told I will be called when the part is in. Not sure to really believe it,,,,Don't recall the service guys name. More
Kudos to my service Advisor Alan Tavares and to Karina. They’re always willing to give me a hand. I’m undergoing chemotherapy and they don’t know that every help I can get is such a huge blessings. Also, t They’re always willing to give me a hand. I’m undergoing chemotherapy and they don’t know that every help I can get is such a huge blessings. Also, thank you to the gentleman who replace my tire. Avondale Chevrolet, please continue the great customer service to your loyal customers. Sincerely, Carina Navalta More