Gateway Chevrolet - Service Center

Exceptional customer service! I was kept informed on repairs that were being performed. John Sheldon delivered his usual good customer service. Thank you very much. I was kept informed on repairs that were being performed. John Sheldon delivered his usual good customer service. Thank you very much. More

Great stress free job John does a great job he get me in fast and out when he said it going to be ready with The price he said it going to be ... John does a great job he get me in fast and out when he said it going to be ready with The price he said it going to be ... More

Continued mistakes from the same person Robert, without fail, continues to miscommunicate the truth and/or reality of time frames, costs, etc. I can't be the only customer. Retraining/fired. Robert, without fail, continues to miscommunicate the truth and/or reality of time frames, costs, etc. I can't be the only customer. Retraining/fired. More

Warranty and accessories added I would like to thank David Sanchez, Paul Hapeman and you Staff for quickly resolving a warranty issue with very little inconvienance on my part. I would like to thank David Sanchez, Paul Hapeman and you Staff for quickly resolving a warranty issue with very little inconvienance on my part. More

My Gateway Experience What a great experience it was waiting for my oil to be changed! Plus they washed my car! I will go back again. I need to write more. Hope this is eno What a great experience it was waiting for my oil to be changed! Plus they washed my car! I will go back again. I need to write more. Hope this is enough. More

Fast Service The estimate was one hour; the actual time was 57 minutes. Quick in, quick out. Not only fast service, but accurate service. Always a friendly atmo The estimate was one hour; the actual time was 57 minutes. Quick in, quick out. Not only fast service, but accurate service. Always a friendly atmosphere. More

Good service Yoli Pena, David Sanchez and everyone were very helpful, everything went very smoothly. Paul Hapeman did a very thorough job setting up and explaining Yoli Pena, David Sanchez and everyone were very helpful, everything went very smoothly. Paul Hapeman did a very thorough job setting up and explaining how to use the Google maps nav system on my phone through the onboard computer screen, thanks to all. More

Very happy John Sheldon looked after our vehicle, as always. John is always awesome to deal with - very personable and knowledgeable. Calls to receive authorizat John Sheldon looked after our vehicle, as always. John is always awesome to deal with - very personable and knowledgeable. Calls to receive authorization, and provide explanation, prior to performing the work. Thank you, John. More

Oil & Filter change Invoice says service included Tire rotation (tire rotation was not done) now I'm not sure if Battery, Brakes, Tires, Wipers, Belts, Hoses, were inspec Invoice says service included Tire rotation (tire rotation was not done) now I'm not sure if Battery, Brakes, Tires, Wipers, Belts, Hoses, were inspected. More

Why make an appointment? After making an appointment days in advance and advising the service department upon arrival that I would be waiting for the vehicle it was THREE HOUR After making an appointment days in advance and advising the service department upon arrival that I would be waiting for the vehicle it was THREE HOURS AFTER the appointment time they finally took the vehicle in for a basic oil change. I will NEVER bring any vehicle here. More