Gateway Chevrolet - Service Center

Liz Diaz did a great job in resolving the issue at hand. Thanks to Liz and her director for helping getting it done.. Thanks to Liz and her director for helping getting it done.. More

Brought vehicle in shortly after purchase for scheduled window tinting. When I got home, I noticed trails of residue had run down the outside of all doors and spray residue was all over the dash, console a window tinting. When I got home, I noticed trails of residue had run down the outside of all doors and spray residue was all over the dash, console and door areas. None of it had been cleaned up. Sloppy follow thru. My new car purchase experience was excellent until then. More

The service department is typically quick with getting their customers in and out within an hour and a half (scheduled appointment times). However, I have had to wait 3 hours for my vehicle to get an oil their customers in and out within an hour and a half (scheduled appointment times). However, I have had to wait 3 hours for my vehicle to get an oil change for two appointments now. Both times I had the same service provider (Vicki). Communication was poor. More

Friendy service writer. I had an oil change and tire rotation done. It could have been done a little quicker but overall I am happy with the service. I had an oil change and tire rotation done. It could have been done a little quicker but overall I am happy with the service. More

The staff was very friendly and courteous and knowledgeable in the process of buying a vehicle went very smooth knowledgeable in the process of buying a vehicle went very smooth More

Service advisor not available, had to wait for awhile. Service was excellent , but no fresh food. Service was excellent , but no fresh food. More

They had our car for an entire day and weren’t going to bother calling to tell us they were keeping it overnight. I called and asked for an update and was told they hadn’t had anyone look at it and when I bother calling to tell us they were keeping it overnight. I called and asked for an update and was told they hadn’t had anyone look at it and when I asked if it would be looked at the following day, was told “yeah we’ll figure it out tomorrow.” Terrible customer service. More

They were wonderful. GREAT customer service and quality work. Got my service done in a timely manner and I'm thrilled with the way it came out. GREAT customer service and quality work. Got my service done in a timely manner and I'm thrilled with the way it came out. More

Good service and friendly people. I would recommend them to my friends. Thank you again. I would recommend them to my friends. Thank you again. More

I am very satisfied with my visit and how I was treated for my car service. for my car service. More