Gateway Chevrolet - Service Center

Excellent service department This was an outstanding experience. My service representative John A. Sheldon did an Great job ensuring that I was taken care of, an would often check This was an outstanding experience. My service representative John A. Sheldon did an Great job ensuring that I was taken care of, an would often check on me to ensure I was taken care of. More

Excellent Zachary is a very good service man. Never had problems with him.. He is very thorough. Also give prompts to the young lady going back and forth tryin Zachary is a very good service man. Never had problems with him.. He is very thorough. Also give prompts to the young lady going back and forth trying to see what appintment is for, and who is service person. More

Serv writer kept me well informed. Friendly. 2 hour 45 minute wait for oil change. Reservation system needs work. Had a 10:10 appt. And arrived early. Kept informed by service write Friendly. 2 hour 45 minute wait for oil change. Reservation system needs work. Had a 10:10 appt. And arrived early. Kept informed by service writer. More

"A Cut Above" A very thorough, efficient, and accommodating Dealership/Service Center. We are very satisfied with our customer servic A very thorough, efficient, and accommodating Dealership/Service Center. We are very satisfied with our customer service representative. Robert Hernandez is a great guy. He has always been very hospitable and exemplifies a friendly and professional personality. Hats off to Robert and the Gateway Chevrolet Dealership! Jim and Sandy More

Needed repair of passenger side window. Robert in the service dept. knew what the problem was right away. The repair was done quickly and at a fair price. I ONLY take my Cruze to Robert at G Robert in the service dept. knew what the problem was right away. The repair was done quickly and at a fair price. I ONLY take my Cruze to Robert at Gateway!! More

Troublesome Took my car in for its first oil change and my car came back with a crack running from top to bottom of my windshield. They told me they couldn't hel Took my car in for its first oil change and my car came back with a crack running from top to bottom of my windshield. They told me they couldn't help me now I have to pay for a new windshield. More

Oil change and tire rotation I made an appointment for 11 am and the vehicle was started on time. Robert was his usual helpful self and greeted me by name. The truck was returned I made an appointment for 11 am and the vehicle was started on time. Robert was his usual helpful self and greeted me by name. The truck was returned washed and vacuumed as it was filthy from a cross country trip. Now if it will only not rain because it almost always rains when I wash one of my vehicles. More

Awesome customer service All the employees there are always eager to help you and very friendly. And return back to you with updates on what or where they’re at when waiting f All the employees there are always eager to help you and very friendly. And return back to you with updates on what or where they’re at when waiting for your vehicle to be serviced More

Very great service Gatewy has always performed a great service. Mike, my service Manger does a great job and so do the mechanics. All the people that work at Gateway a Gatewy has always performed a great service. Mike, my service Manger does a great job and so do the mechanics. All the people that work at Gateway are very nice to all the customers. More

Angel is great. Angel took great care of me. He kept me informed and aware if the work being done and the status. I will always request he be assigned my service visi Angel took great care of me. He kept me informed and aware if the work being done and the status. I will always request he be assigned my service visits. More