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Ken Garff Gateway Chevrolet - Service Center

Avondale, AZ

4.2
4,195 Reviews

4,195 Reviews of Ken Garff Gateway Chevrolet - Service Center

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September 13, 2025

My husband and I have been a customer since 2003 And like the service departments work and it seems to have very limited personnel turnover. I am remembered and have received very good advice when nee More

by gailbogart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department especially the Sheldon’s and ?Coleen? Service greeter
September 13, 2025

Great customer service make sure to ask questions and offer any advice that may require special attention and work out something with you More

by d.randles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Mills
September 13, 2025

Purchased a new vehicle and within a month there is a faulty part. Still has not been resolved. Not happy at all. More

by ruthtony2001
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erasmo "Razz" Quirino
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ruir
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2025

I have been dealing with Liz Diaz at this dealership. I can not say enough good things about her. Full of positive results met with a smile. Thank you Liz!! More

by RAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Diaz, service advisor
September 12, 2025

Chose a service advisor and they gave a completely different one and they did not wash my vehicle. More

by jwhite0103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one here!!
September 12, 2025

I’ve always been pleased with the service here and Liz Diaz is very responsive. More

by lorenrayjr1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Diaz
September 12, 2025

Have to bring my vehicle in several times I finally get the service tech jackpot and my vehicle. On Star module is now fully functional. I’m very happy with the service that I received and thank you to my More

by juan.g54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith A
September 11, 2025

I made an appointment but still waited about a half hour just to turn my keys over. Service was good as far as getting an oil change and rotation. My back camera was not working so for $219 they ran a diagn More

by Curt P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
September 11, 2025

Best Service and very helpful/convenient and very professional Thank you Gateway Chevrolet Best Dealership ⭐️⭐️⭐️⭐️⭐️ More

by suchadagriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachery Sheldon
September 10, 2025

Service was great, service advisor Josh Aragon was very professional and courteous and very thorough. The time it took to complete my service was quicker than normal More

by TONYSOTO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Aragon
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