Gateway Chevrolet - Service Center

Car care Thank you for taking good care of your customers! We appreciate the friendly staff and quick response since the day we leased our Malibu's. Thank you for taking good care of your customers! We appreciate the friendly staff and quick response since the day we leased our Malibu's. More

Bad PSI Sensor Tire PSI sensor problem. Sensors were placed incorrectly. So a badly damaged tire was reading in the wrong position. Had to purchase a new tire as a r Tire PSI sensor problem. Sensors were placed incorrectly. So a badly damaged tire was reading in the wrong position. Had to purchase a new tire as a result of what was discovered. More

Oil change Great customer service Every time I've come to Gateway I've always get great service and always get acknowledge it could be a super busy day but I'm Great customer service Every time I've come to Gateway I've always get great service and always get acknowledge it could be a super busy day but I'm never ignored great customer service always. More

Great service advisor My problem is - I own a 2009 Saturn Outlook and had my 100,000 mile tune up as instructed and thought my next tune up would be at 200,000 miles and I My problem is - I own a 2009 Saturn Outlook and had my 100,000 mile tune up as instructed and thought my next tune up would be at 200,000 miles and I was told the tune up was good till then. Around 140,000 miles I was experiencing problems. The problem was diagnosed as a transmission and motor mount problem. I had a new transmission and motor mounts installed and the problem did not go away. I bought a FIXD OBD2 scanner and found out my 3 & 5th cylinders were not firing and was informed I needed a tune up. My question is why was I told I need a new transmission and motor mounts and the problem still existed and turns out the problem would have been fixed with a tune up that only lasted 45,000 miles. When I ask that question I was told that sometimes things (xxxx) happens. I was also informed that I need to replace the cabin filter and turned out I don't have a cabin filter. I am beginning to feel as though I am buying things I really did not need or want. More

Oil Change I had no complaints about my oil change service, or the people I came across but I understand washing the car is an added bonus but if it's done "half I had no complaints about my oil change service, or the people I came across but I understand washing the car is an added bonus but if it's done "half xxx" I'd rather it not be done. Now I have scratches in the paint because of the leftover dirt in the paint. More

Great Service I appreciate Robert Hernandez helping me figure out what was wrong with my 2012 impala, he took the time and went out of his way to make sure my car w I appreciate Robert Hernandez helping me figure out what was wrong with my 2012 impala, he took the time and went out of his way to make sure my car was fixed that same day, since that's my only vehicle. I'm very happy. Thanks More

Friendly service The service was good and everyone there was friendly. My only issue is i have to go back so many times because my car that is still practically brand The service was good and everyone there was friendly. My only issue is i have to go back so many times because my car that is still practically brand new has so many issues already. More

Excellent service Service department was quick to greet me when I arrived. My service manager came out within a few minutes of being informed about my arrival for my ap Service department was quick to greet me when I arrived. My service manager came out within a few minutes of being informed about my arrival for my appointment. Eventhough I was early for my appointment, they took my car back and completed the service within an hour. My car was washed and vacuumed after the service was completed. More

Everyone is great! Everyone was so helpful and kind. I was assisted right away when i pulled into the bay. I don’t ever dread taking my truck in for service. Everyone was so helpful and kind. I was assisted right away when i pulled into the bay. I don’t ever dread taking my truck in for service. More

Best service We had Zach Sheldon as our adviser this weekends service. We asked for an oil change and a quote on new tires. He came back with a SERIOUSLY great We had Zach Sheldon as our adviser this weekends service. We asked for an oil change and a quote on new tires. He came back with a SERIOUSLY great quote on tires. Got them installed that day with an alignment. About an hour faster than I figured it would be. Zach is very knowledgeable and helpful. I have also had is Dad as a service adviser at this same dealership and never had an issue with either one of them. Always friendly and attentive. More