Gateway Chevrolet - Service Center
Avondale, AZ
3,759 Reviews of Gateway Chevrolet - Service Center
Oil change done in a timely manner. Oil was changed in a timely fashion. They also rotated the tires and washed the truck. They are always friendly and take care of any concerns you have Oil was changed in a timely fashion. They also rotated the tires and washed the truck. They are always friendly and take care of any concerns you have. More
Best ever This is the best place to buy a car Yoli is the best and the service dept is the greatest l also very convenient super friendly This is the best place to buy a car Yoli is the best and the service dept is the greatest l also very convenient super friendly More
They dont care about the customer At this dealer they just want your money they dont care about treating you right from beginning to end of the time you are there, 0 customer service, At this dealer they just want your money they dont care about treating you right from beginning to end of the time you are there, 0 customer service, there is no greeting or have a nice day. when you are treated right that makes you want to come back. sadly Im stuck going there because of my warranty being from there. If not Id rather go other places where they do treat you right and you can tell they want to keep your business the right way by treating you like family. I dont think its employees fault, it comes from the training they get from the company. I dont write this to be picky but for some changes to be made for the better, that way people will be glad to go to this business.The wait times are way too long with or without an appointment so be prepared for this to be your only stop if waiting for your vehicle there. More
excellent service Excellent service very professional no waiting time. In n out before you know it. The stuff is very knowledgeable. would highly recommend them. good j Excellent service very professional no waiting time. In n out before you know it. The stuff is very knowledgeable. would highly recommend them. good job guys. More
Forgotten After being told to wait in the lobby while they checked out my transmission, I remained in the lobby for 4 hours. Admittedly, I should have asked wha After being told to wait in the lobby while they checked out my transmission, I remained in the lobby for 4 hours. Admittedly, I should have asked what was going on, I was trying to be patient, knowing that it would take time. I also stayed because Chevrolet won’t give you a rental car unless they’ve had touncar for 24 hours. So I waited to see what the diagnosis was going to be. So, after I saw the receptionist leaving for the day, I decided to go see what the verdict was. I couldn’t find my serviceman. So I asked another one. He told me that my service man had left for the day over an hour ago. I was furious. I had to get my car back, and then make another appointment. After I reamed the manager they finally agreed to give me a rental car. Ridiculous. More
Great serice My vehicle was serviced in a timely manner and John was, as always , friendly and efficient. I certify that I am not associated with any dealership an My vehicle was serviced in a timely manner and John was, as always , friendly and efficient. I certify that I am not associated with any dealership and/or service center. More
Loud engine The car was running very loud. I dropped it off the night prior and had my car back by mid afternoon. Robert is a great service person and I apprecia The car was running very loud. I dropped it off the night prior and had my car back by mid afternoon. Robert is a great service person and I appreciate his prompt responses More
Great service again. John and Gateway never fail to take care of every issue on my Impala purchased at the tent sale in 2012. Best service in town and personable to boot. John and Gateway never fail to take care of every issue on my Impala purchased at the tent sale in 2012. Best service in town and personable to boot. Thank you. More
Great costumer srevice! Costumer service rep. Angel really made my experience very simple and satisfactory. Very pleased with the service. I have been a costumer since 2015 a Costumer service rep. Angel really made my experience very simple and satisfactory. Very pleased with the service. I have been a costumer since 2015 and will continue to be as long as they keep the good service. More
Very Professional your service department took very good care of me and my truck, in a timely matter and very professional, we're very happy with your dealership!!!! your service department took very good care of me and my truck, in a timely matter and very professional, we're very happy with your dealership!!!! More