Gateway Chevrolet - Service Center

John is an awesome service agent. 5 stars for sure!! I purchased my 2019 Corvette one year ago. I have had it in a couple of time and John has always made it a wonderful experience. Great job!! I purchased my 2019 Corvette one year ago. I have had it in a couple of time and John has always made it a wonderful experience. Great job!! More

Noel is very Professional Noel was Prompt finishing my service.!!! Same Day Service. very convenient location close to Restaurants and shopping. Also, the person that gives the Noel was Prompt finishing my service.!!! Same Day Service. very convenient location close to Restaurants and shopping. Also, the person that gives the welcome was very fast and Friendly. More

Quick efficient and convenient! I needed to replace my battery. I was able to get an appointment the same day. Staff were courteous and receptive to my needs. I was given a free r I needed to replace my battery. I was able to get an appointment the same day. Staff were courteous and receptive to my needs. I was given a free ride home and my vehicle was completed quickly with a car wash!!! More

Came in for a truck service from so called professionals Came in to get my vehicle service by the dealership itself. Only because who can take care of my vehicle better than them, right . Wrong. After the ti Came in to get my vehicle service by the dealership itself. Only because who can take care of my vehicle better than them, right . Wrong. After the tire rotation, they didn’t put on the lug nuts cap on. So now only 2 out of the 4 are on. This is not the first time xxxx like this happens. Last time the crew left a bottle of a chemical used to clean the vehicle on the back seat where it spilled all over and stained the seat. I have tried contacting the employees who took my vehicle in for servicing for 3 days and it goes to voicemail after being transferred. What’s going on?!!!! More

Took to long I took my truck in for an oil change and a tire rotation with an appointment at 11. They said it would be around 2 hours for the oil change and an hou I took my truck in for an oil change and a tire rotation with an appointment at 11. They said it would be around 2 hours for the oil change and an hour for a recall. I excepted to be done at 3 the latest. They called me at 615 to go pick up the truck. I got there an the tire rotation wasn’t done to the truck. I told them and they said you can bring it Monday to do it. They had already charged me for the tire rotation. Why not do it. More

Ok Review Since all my experiences from the work that was supposed to be done with the car, with my radio, or mic, I would not let gateway do any service to my Since all my experiences from the work that was supposed to be done with the car, with my radio, or mic, I would not let gateway do any service to my car, just oil changes, why, because they will just say, call general motors, that is the perception that I get from this dealership. not willing to go above and beyond, and giving me a rental when they are not supposed to, is not going above and beyond, that is doing your job, but overall the oil changed took forever 3 hours when I used to do them within a hour and then mike telling me that they put my keys at his old desk for how long, this place is unorganized, More

Oil change and fuel system service All personnel were prompt, courteous, and knowledgeable. The work was thorough and first quality. All questions were answered including questions abou All personnel were prompt, courteous, and knowledgeable. The work was thorough and first quality. All questions were answered including questions about planned future service other than that performed during this visit. My experience with Gateway service has always been pleasant. C L Clyatt, III More

Wait way too long I had scheduled a simple oil change. I arrived at my appointment before time and still spent 2 plus hours at the dealership. Whats the point in having I had scheduled a simple oil change. I arrived at my appointment before time and still spent 2 plus hours at the dealership. Whats the point in having an appointment. More

Great service This service center is about serving the customer. they're efficient and very productive in the oil change and tire rotation I requested. I highly rec This service center is about serving the customer. they're efficient and very productive in the oil change and tire rotation I requested. I highly recommend Gateway Chevrolet to take care of any of mine/your Chevrolet needs. More

John Shelton was very professional. Like any dealership there are lots of cars in line. Having a person from the dealership is a gest idea to help with wait times Like any dealership there are lots of cars in line. Having a person from the dealership is a gest idea to help with wait times More